Caroline W. Email & Phone Number

New York, United States

- Manage a team of three team leaders and 50+ team members;- Supervise the planning and execution of weekly workload within five departments;- Create schedule for the team and adjust based on forecasts and business needs;- Anticipate for hiring needs, talent development, and seasonal reduction;- Exceed fulfillment goals by analyzing metrics, training and coaching the team;- Mentor team through monthly developmental check-ins and assign captainships;- Ensure a culture of safety and ethical conduct are on display;- Analyze 15+ reports weekly to improve store process and to increase sales;- Implement a new recycling strategy for the store to be compliant with the Target Forward Program and teach store team;- Captain college campus recruitment for the store and participate in school events;- District trainer for new in role as well as growing in role Executive Team Leaders.

New York, United States

- Manage a team of two team leaders and 10+ team members;- Hire candidates and oversee the training of newly hired team members;- Write schedule for the team weekly based on business needs;- Oversee the planning and execution of planogram changes;- Ability to asses the business, notice gaps, and assign tasks to the team daily;- Supervise replenishment process daily to ensure products availability to the guests;- Analyze 5+ reports weekly to improve store process and to drive sales;- Conduct weekly meetings with team leaders and create accountability plan;- Lead store team during weekend shifts, meet store needs, and address road blocks;- Captain compliance for the store and walk regulatory visits.

Greater New York City Area

- Managed the billing department by processing all insurance claims and solving cases- Monitored the intake of insurance check payments and patient coinsurances- Supervised the patient scheduling process and followed-up on the creation of patient charts- Captained the training of newly hired receptionists

- Taught a class of 20 students weekly to practice and learn the French language- Conducted one-on-one tutoring sessions with the students multiple times a week- Designed practice exercises based on books and online resources

Bachelor Of Arts - Ba, Business Communication - Corporate Communication Concentration

Associate Of Science - As, Fine Arts - Design Concentration