Designed the next generation Forum product for developing, delivering, and assessing curriculum, working with PM and Engineering counterparts to define, design, and develop a 0 to 1 MVP.Lead a design team of 2, working with product managers, engineers, and executives to create a unified, world-class, active learning experience for thousands of learners and educators worldwide.Lead or oversee design of every piece of our platform, including but not limited to the learning management system, dynamic, synchronous classroom, contextual assessment tools and course development software.

Minerva Project is a leading educational innovator, providing top-tier higher education offerings to the Minerva Schools at KGI, as well as other educational partners. Founded in 2012, Minerva’s mission is to nurture critical wisdom for the sake of the world. Building upon the best traditions of liberal arts and sciences education, Minerva is committed to preparing global leaders and innovators for the complexities of the 21st century.

Led the research, design, and user testing for multiple critical projects on the subscriptions and billing teams, including Credit Invoices, Subscription Terms, and Edit Invoice. Championed design thinking and collaboration both across the design team and the company through workshops, presentations, and iterative process improvements. Led multiple improvement side-projects, including revamping our Sketch UI Kit to use nested symbols and shared styles.

Led the implementation of a design team sprint and iterative UX process, incorporating user research and testing.Redesigned a streamlined invoice creation process, allowing for "add-on cards" for future features such as late payment fees and discounting.Redesigned the user experience for a discounting program that affects both customers and vendors, leading to an increase in discount requests, early payments made, and revenue to Viewpost.

Designed mobile and web apps while learning UX, UI, and some front-end developmentas part of an intensive 70+ hours/week 18-week bootcamp.Utilizing an agile, user-centered design methodology, planned and executed user research and usability testing, created wireframes and prototypes, and presented findings and recommendations to clients, including:FAAM.USConducted user research, wireframing, prototyping, and user testing for tweet request process for FAAM.US, a platform for requesting Twitter shout outs and endorsements from celebrities.YUVUEConducted user research, wireframing, prototyping and interaction design for YUVUE, a platform for the aggregation and management of user-generated photo and video content.

Performed testing and test case writing for two-sided corporate event marketplace and customer-facing website.Assisted Product Owner in ensuring usability, determining how to test features, and understanding dependencies on other internal applications._____Kapow’s curated marketplace offers an efficient way for companies to book client events across the country online in real-time. Similar to an Uber or Airbnb, Kapow uses technology to simplify an otherwise "clunky" process through online tools that cover events from start to finish. In less time than it takes to drink a cup of coffee, you can book memorable experiences like fantastic dinners, to VIP client experiences, to fun, engaging outings, to unreal sporting events. And the best part - there is no cost to you, since venues pay Kapow a marketing fee.

Collated needs and requests from multiple stakeholders into stories and acceptance criteria, focusing on a simple and intuitive solution.Managed platform QA activities, including functional, usability and acceptance testing, and developing a streamlined regression suite and process for the Pepper web and Pepper Folio iPad apps.Implemented and refined agile processes, ensuring quality design and processes in all phases of development through techniques such as sketching, rapid prototyping, story mapping, test automation, analytics, and usability/user acceptance testing.

Performed requirements gathering and reconciliation for company-wide document control system, which houses over 6000 documents, leading to several workflow efficiency and interface design improvements.Prepared and lead quality assurance and user acceptance testing using Microsoft Test Manager, tracking over 300 defects and issues through closure and driving to ensure the delivered project exceeded customer expectations

Assisted in the management of a $100 Million program portfolio, including analysis of spare parts for turn-around time of repairs and identifying and implementing improvements to receiving, reporting, and oversight procedures, resulting in a better relationship and renewed business with an international customer.

Investigated the nuclear readiness of Ghana, as well as nuclear waste management resources in the U.S., resulting in a comprehensive report on the current state of nuclear waste management and disposal in the U.S. Also compiled list of Russian oil imports/exports before WWII from English and Russian archival records

Explored the use of video games for training related to the nuclear industry, using Maya and Unreal Editor to create a character model for use in a training simulation.

Performed single point adjustment of a $30 Million program, responsible for putting together and issuing monthly and weekly reports for the customer, and participating in business and management meetings related to scheduling and product road-mapping.