I am responsible for making sure all data delivery goals/SLAs are met by overseeing Woflow’s high-performing remote team of Transcribers, and maintain our industry-leading quality performance levels.I work closely with team leaders, managers, and department heads to ensure appropriate staffing for delivering on daily/weekly/monthly production targets within SLAsI hands-on daily management of a large distributed workforceI identified and resolved any problems in the transcription or… Show more I am responsible for making sure all data delivery goals/SLAs are met by overseeing Woflow’s high-performing remote team of Transcribers, and maintain our industry-leading quality performance levels.I work closely with team leaders, managers, and department heads to ensure appropriate staffing for delivering on daily/weekly/monthly production targets within SLAsI hands-on daily management of a large distributed workforceI identified and resolved any problems in the transcription or data standardization processI analyzed and refine internal processes to increase efficiency and improve automated practices Show less

• Lead the planning, control and monitoring of international studies on the Justice System, achieving the consolidation of 10 projects at the national level in one year.• Develop and strengthen the link with Embassies and International Organizations to provide training.• Conduct analyzes for the implementation of pilot programs to identify different predictive factors to help shape public and political dialogue about justice in Mexico.• Lead the implementation of high profile and… Show more • Lead the planning, control and monitoring of international studies on the Justice System, achieving the consolidation of 10 projects at the national level in one year.• Develop and strengthen the link with Embassies and International Organizations to provide training.• Conduct analyzes for the implementation of pilot programs to identify different predictive factors to help shape public and political dialogue about justice in Mexico.• Lead the implementation of high profile and strategic outreach policy campaigns with various stakeholders (international organizations, local and federal government).• Develop and maintain team communication channels and meeting information. Show less

• Define and implement strategies to support the consolidation of Regional Networks in Latin America; (universities, UNESCO, OEI, ETC).• Define and implement institutional communication strategies through social networks, mainly Facebook and Twitter.• Participate in the development and updating of web pages.

• Lead the development and monitoring of national and international projects such as training for students and teachers, and achieve the unification of educational institutions and promote travel programs abroad, international cooperation and knowledge exchanges.• Design of internal communication strategies to meet the needs of the area.• Coordinate the planning of national and international government events.

• Prepare analyzes and present reports on various economic, environmental, social, etc. issues of various countries.• Provide administrative support to various areas and leaders, as well as follow-up of the political and personal agenda of the diplomats of the embassies, as well as follow-up meetings.

• Coordinate the control and monitoring of work orders managed for engineering and installation of 3G networks.• Ensure initial contact and ongoing communication with customers and business partners to maintain business relationships.• Analyze projects to determine resource requirements and obtain necessary equipment and software, as well as correct project problems.

I consider this internship outstanding in my career because I obtained experience in several activities that could meet the needs that the job requires. For instance, I covered civil society events where I prepared papers and minutes. I participated not only as a volunteer, but also I was part of the team in charge of the opening and closing ceremonies at the 62nd Annual Conference of the Non-governmental Organizations of United Nations.