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A strategic thinker and practical implementer experienced in bringing about change through innovation, marketing and teamwork. Extensive information technology, process improvement, project management and product/service marketing experience across manufacturing, distribution, B2C/B2B eCommerce and government/nonprofit environments.A passion for improving customer service and business processes by integrating activities across the entire value chain. Demonstrated ability to act as a catalyst between people and technology to create sustainable, competitive solutions that deliver top line growth and bottom line savings.Skills/Strengths: Change Management & Process Improvement, Cross Functional Team Building & Motivation, Developing & Negotiating IT Contracts, Marketing Across Multi-Tier Distribution Channels, Problem Identification & Resolution, Program & Project Management, Selecting & Applying New Technologies, Translating Business Strategy into Operational Tactics
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Director Of CrmCarrier Enterprise Apr 2023 - PresentCharlotte, North Carolina, Us -
Digital & Ecommerce ManagerCarrier Enterprise Feb 2016 - Mar 2023Charlotte, North Carolina, UsCarrier Enterprise is your all in one source for the best equipment brands, aftermarket parts and supplies and HVAC expertise in the industry. With the roll out of Salesforce and best-in-class eCommerce providing exceptional service, support and simplicity, we are reinventing the online/digital customer experience.
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Director Of Information TechnologyBbyo (Nonprofit Association) May 2012 - Feb 2015Washington, Dc, UsReporting to the CFO and CEO, providing strategic guidance and tactical leadership for technologies utilized by this nonprofit global teen leadership organization and its external constituents. Breaking down traditional business unit silos with applications/systems that integrate online transactions, document/content/database management and internal/external collaboration. Developing and implementing solutions with limited budgets, consultants and shared/volunteer resources. -
Director Of Information TechnologyHamilton County, Treasurer (State/Local Government) Mar 2003 - Apr 2012Responsible for all technology utilized in collecting/servicing over $1 billion in county tax revenue for real estate, manufactured homes and personal property. Managed the department responsible for billing, processing, imaging and archiving of all tax payment transactions. Provided reliable/uninterrupted server, workstation, LAN, WAN connectivity for all users, systems and applications within extremely tight budget constraints. Member of a county-wide steering committee dedicated to adoption of new technologies, information sharing and controlling costs. -
Global Ebusiness Manager, B2BUnited Technologies, Carrier Corporation (Commercial/Consumer Products Manufacturing/Distribution) Jul 1999 - Jun 2001Farmington, Ct, UsProvided vision and leadership for Carrier’s strategic transition from engineering-based manufacturer to information-oriented service provider. Partnered with IBM to develop integrated solutions for web-enabling transactions across the supply chain that raised customer loyalty and competitiveness at an enterprise level. Harnessed information and technology to raise service/satisfaction levels with customers and business partners. United diverse, often competitive, business units and channel partners by establishing teams with shared, customer-focused objectives. Obtained approval and funding for $10 thousand to $1.5 million projects through compelling management proposals and presentations. -
Business Development ManagerUnited Technologies, Carrier Corporation (Commercial/Consumer Products Manufacturing/Distribution) Aug 1997 - Jul 1999Farmington, Ct, UsEnhanced business unit operations through a combination of consultant driven best practice development, continuous process improvement and information sharing. Directed four strategic initiatives across multiple functional areas in a fast-track management program spanning UTC’s worldwide operations: 1. rollout of initial eCommerce effort in North American distribution 2. determination of key performance measurements and margin opportunities in Australian service operations 3. design, development and marketing plans for a global service intranet 4. reduction in UTC’s procurement costs for airflow components.
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Appointment To T. Howard Foundation (Mba Internship)Technicolor Usa Rca/Ge (Commercial/Consumer Products Manufacturing) May 1996 - Aug 1996Los Angeles, UsReported to the VP of Marketing, Digital Broadcasting Systems in a selective program to foster growth in the satellite entertainment industry. Worked with all levels of the distribution channel to develop a commercial product offering that offset margin pressures on residential products. Created brochures, commission programs, trade show exhibits and press releases to develop and promote the right mix of products/services. -
Demand ManagerHuffy Bicycle Company (Consumer Products Manufacturing) Jun 1991 - Dec 1994Miamisburg, Ohio, UsManaged all facets of customer and product demand data across the supply chain. Incorporated the use of emerging technologies to enhance business processes. Improved planning/forecasting accuracy by working closely with account managers and independent sales representatives. Acted as the liaison between sales and manufacturing to set production rates and inventory levels in support of highly seasonal demand. Provided procurement with usage information to effectively negotiate supplier contracts. Presented company and industry performance at monthly operations meetings and annual sales conferences. -
Sales AnalystHuffy Bicycle Company (Consumer Products Manufacturing) Mar 1990 - Jun 1991Miamisburg, Ohio, UsProvided the national sales management group with customer and market analyses to support sales and customer service growth objectives. Prepared and presented customer presentations illustrating market size, trends and relative competitive position. Managed the company’s participation in the bicycle manufacturer’s trade association.
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Product CoordinatorClopay Corporation (Commercial/Consumer Products Manufacturing/Distribution) Jan 1989 - Dec 1989Mason, Ohio, UsMarketed a full line of drapery hardware, equipment and supplies. Managed the product line through a difficult transition period within the company. Worked closely with sales representatives, customers and suppliers to ensure a profitable assortment of items through line additions/deletions, product/packaging improvements and trade shows. -
Inventory Control CoordinatorClopay Corporation (Commercial/Consumer Products Manufacturing/Distribution) Jul 1988 - Jan 1989Mason, Ohio, UsResponsible for ordering, forecasting and planning product inventory for Canadian operations based out of Toronto. Worked closely with buyers at all major national discounters (e.g. Kmart, Sears) to effectively manage demand fluctuations from advertising, promotions and seasonality. Organized special promotions to eliminate obsolete inventory.
Cary Benjamin Skills
Cary Benjamin Education Details
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Miami UniversitySystems Analysis -
Indiana University - Kelley School Of BusinessEntrepreneurial Business Ventures
Frequently Asked Questions about Cary Benjamin
What company does Cary Benjamin work for?
Cary Benjamin works for Carrier Enterprise
What is Cary Benjamin's role at the current company?
Cary Benjamin's current role is Director of CRM (Salesforce).
What is Cary Benjamin's email address?
Cary Benjamin's email address is ca****@****ise.com
What is Cary Benjamin's direct phone number?
Cary Benjamin's direct phone number is +120285*****
What schools did Cary Benjamin attend?
Cary Benjamin attended Miami University, Indiana University - Kelley School Of Business.
What are some of Cary Benjamin's interests?
Cary Benjamin has interest in Children, Skiing, Strategy And Tactics, Emerging Technology, Environment, Education, Scuba Diving, Process Improvement, Science And Technology, Cloud Computing.
What skills is Cary Benjamin known for?
Cary Benjamin has skills like Project Management, Program Management, Supply Chain, Forecasting, Business Development, Management, Business Strategy, Budgets, Change Management, Leadership, Process Improvement, Project Planning.
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