Role listed
Self-Employed
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Charles-Alexandre Bourbeau Email & Phone Number
Student Industrial Engineering | 20 years experience in customer service
at
Self-employed
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✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Self-employed
Role
Student Industrial Engineering | 20 years experience in customer service
Location
Greater Quebec City Metropolitan Area, Canada
Who is Charles-Alexandre Bourbeau? Overview
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Quick answer
Charles-Alexandre Bourbeau is listed as Student Industrial Engineering | 20 years experience in customer service at Self-employed, based in Greater Quebec City Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Charles-Alexandre Bourbeau.
Charles-Alexandre Bourbeau previously worked as Quality Engineer at Philip Morris International and Continuous Improvement Engineer at Labrie Environmental Group. Charles-Alexandre Bourbeau holds Bachelor Of Engineering - Be, Industrial Engineering from Université Laval.
Profile bio
About Charles-Alexandre Bourbeau
Experienced Customer Service Representative with a demonstrated history of working in the airlines/aviation industry. Skilled in Travel Photography, Customer Service Representatives, Airports, Team Building, and Spanish. Strong support professional graduated from Université Laval.
Listed skills include Microsoft Office, Customer Service, Leadership, Public Speaking, and 34 others.
Current workplace
Charles-Alexandre Bourbeau's current company
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Self-Employed
10 roles
Charles-Alexandre Bourbeau work experience
A career timeline built from the work history available for this profile.
Quality Engineer
Mar 2023 - Dec 2023
Continuous Improvement Engineer
Apr 2022 - Aug 2022
Customer Service Representative
Feb 2019 - Feb 2021
Deputy Director
Dec 2017 - Jan 2019
Customer Service Agent
Jan 2018 - Oct 2018
Deputy Director, Frontdesk And Services
Nov 2016 - Sep 2017
Front Desk Receptionist
-Register guests and assigns rooms. Accommodates special requests whenever possible.-Assists in preregistration and blocking of rooms for reservations.-Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.-Understands room status and room status tracking.-Knows room locations, types of rooms available, and room rates.-Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.-Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.-Possesses a working knowledge of the reservations department.-Takes same day reservations and future reservations when necessary. -Knows cancellation procedures.-File room keys ( only for manual room key hotels)-Knows how to use front office equipment.-Process guest check-outs.-Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,-Follows procedures for issuing and closing safe deposit boxes used by guests.-Uses proper telephone etiquette.-Uses proper mail, package, and message handling procedures.Courier Mail Register-Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.-Attends department meetings.-Reports any unusual occurrences or requests to the manager or assistant manager.-Knows all safety and emergency procedures, Is aware of accident prevention policies.-Maintains the cleanliness and neatness of the front desk area.-Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Apr 2016 - Nov 2016
Destination Experience Representative
Westjet Vacations Inc.
Sep 2012 - Nov 2014
Customer Service Agent
Oct 2011 - Sep 2012
6 education records
Charles-Alexandre Bourbeau education
Bachelor Of Engineering - Be, Industrial Engineering
Certificate, Business Administration And Management, General
Aec, Adventure Tourism
Etudes Internationales Et Langues Modernes, Foreign Languages And Literatures, General
Dec, Arts Et Lettre
Complete Ethical Hacking Bootcamp 2022: Zero To Mastery
FAQ
Frequently asked questions about Charles-Alexandre Bourbeau
Quick answers generated from the profile data available on this page.
What company does Charles-Alexandre Bourbeau work for?
Charles-Alexandre Bourbeau works for Self-employed.
What is Charles-Alexandre Bourbeau's role at Self-employed?
Charles-Alexandre Bourbeau is listed as Student Industrial Engineering | 20 years experience in customer service at Self-employed.
Where is Charles-Alexandre Bourbeau based?
Charles-Alexandre Bourbeau is based in Greater Quebec City Metropolitan Area, Canada while working with Self-employed.
What companies has Charles-Alexandre Bourbeau worked for?
Charles-Alexandre Bourbeau has worked for Self-Employed, Philip Morris International, Labrie Environmental Group, Hydro Québec, and Village Vacances Valcartier.
How can I contact Charles-Alexandre Bourbeau?
You can use AeroLeads to view verified contact signals for Charles-Alexandre Bourbeau at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Charles-Alexandre Bourbeau attend?
Charles-Alexandre Bourbeau holds Bachelor Of Engineering - Be, Industrial Engineering from Université Laval.
What skills is Charles-Alexandre Bourbeau known for?
Charles-Alexandre Bourbeau is listed with skills including Microsoft Office, Customer Service, Leadership, Public Speaking, Social Media, Problem Solving, Gds, and Hotels.
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