Cacey Hatfield Email & Phone Number

Defuniak Springs, Florida, United States

Maintains scheduling and event calendars while coordinating details for meetings between management and customers.Executes administrative functions including typing, filing, data entry, answering phones, preparing reports and maintaining records.Prepares and balances deposits and posts payments to accounts while updating spreadsheets and databases.Tracks finances, projects and schedules with diverse computer programs.Organizes and update file systems, keeping records easily retrievable.

Defuniak Springs, Florida, United States

Discussed floral requirements and expectations with clients for special events, by phone, email and in person.Created unique and eye-catching centerpieces and floral arrangements for hotels, restaurants, and other businesses.Reviewed work orders and designed floral arrangements to meet customers' specific requests.Promoted efficiency through effective stock management and organizational strategies.Increased sales by more than 50% with new ideas, strategies and products.

Defuniak Springs, Florida, United States

Received, inspected, and stored daily bakery shipments.Assisted with baking and decorating work to meet bakery demand.Packaged, priced, and labeled products to ready items for sale.Assisted with periodic inventories, store resets, remodels, special merchandising promotions, and special events.Maintained customer satisfaction, quickly resolving issues and offering expert assistance.Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities.

Miramar Beach, Florida, United States

Reconciled cash tills from dining sales as part of closing duties.Trained new servers in company policies, guest service standards, and best practices.Managed billing and payments with POS system and accurate order input.Supported team consistently, helping with hostess, food delivery and bussing needs.Increased bill totals by suggesting drinks, desserts and other add-on purchases.

Defuniak Springs, Florida, United States

Anticipated needs and resolved problems to keep customers happy.Managed customer calls efficiently in fast-paced call center environment focused on increasing and closing sales. Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.Resolved customers' service or billing complaints by exchanging merchandise, refunding money, or adjusting bills.