Carlos Alberto Castro Jorge Email & Phone Number

República Dominicana

Evaluar y comprender las necesidades de la organización y sus procesos. Identificar y analizar problemas en los sistemas actuales y proponer soluciones o mejoras. Diseñar y documentar nuevos sistemas y/o modificaciones de los sistemas existentes. Supervisor de la Gestión de Incidentes Tecnológicos de la entidad.

Calle Paraver, Santo Domingo

Santo Domingo De Guzmán, Distrito Nacional, República Dominicana

Present to existing clients the products and services of the brands we represent, as well as attract new companies that want cybersecurity solutions, business continuity and business services. Visit end users where they are presented with the differentiators of the company. Participate in demand generation events to identify Leads that we can then contact those companies. IT Service Management, IT Infrastructure Operations, Enterprise IT Infrastructure, SIEM, Information Security Management.

Responsible for presenting to existing clients the products and services of the brands we represent, how to attract new integrators who wish to start negotiations with us, manage quotes and channel project registration, how to follow up on projects. Promote and monitor that the integrators, construction companies and management companies of infrastructure projects, fires, alarms and other lines that we represent are certified and enter the Partner program. Visit end users in company with integrators so that they learn about the brands we represent and their differentiators, how to participate in demand generation events to identify Leads that we can pass on to integrators and that benefit both of us. Make demonstrations of the products, especially those of Infrastructure and how to apply them to the needs of each project.

Responsible for representing the brand in the Caribbean, interacting with existing distributors in the region and, if necessary, entering into negotiations with new distributors to comply with the projections, managing quotes when necessary from distributors and channeling project registration and monitoring the program. of Partners. Promote and follow up that the integrators, construction companies and infrastructure project management companies of both the Enterprice and Industrial lines are certified and enter the Partner program. Channel the creation of demand generation events for the Partner (s). Visit the end users to learn about the brand and its diferentiators, making demonstrations of all the infrastructure solutions that fit the need that is required for the project to be developed.

Responsible for tracking assigned accounts and launching new accounts to offer the products and services of Information Security presenting the best option according to your needs. The brands represented are Checkpoint, Cisco Security, RSA, Microsoft, Kaspersky Lap, ITAC, GlobalScape, McAfee, Inprivata, Acronis, HITACHI, ProofPoint and VMware. In the process of presenting the solutions that fit the needs of the project, make demonstrations and proof of concepts of the brands we represent.

Responsible for capturing, maintaining and meeting the needs of companies and individuals that require the Outsoursing Services of Help Desk, On-Site Support to End User, Brake & Fix Service, Managed Service, Remote Monitoring, Structured Cabling, DataCenter Design and Implementation , Evaluation of DataCenter, Evaluation of Structured Cabling, Lighting Solutions, Decor (Shett-Rock), Microsoft Software Sale, Kaspersky Lab, SysAid Help Desk, InvGate, Security Assessment, Concept Testing, Server Installation, Design and SAN Implementation, Virtualization Assessment, VMWare Deployment; Additional selling equipment of brands Dell, HP, Panduit, Commscope / Systimax, APC, Ortronics, Cablofil, CPI, Cisco, EMC, Asus, Lenovo. Make meetings in our offices as outside the institution and / or visit the project to evaluate with the technicians required for the development of the same. Make proposals to clients, prospects; In this process, it was my responsibility to manage the suppliers' costs, guaranteeing the best price for the company and assisting in the process of acquiring said goods for the implementation of The projects it sold.

In charge of capturing, maintaining and attending to the needs of the Integrators in the area of Security. Facilitate configuration assistance with the help of manufacturers to meet project requirements. Visit end users accompanied by the Integrators to support and make demonstrations with Demo equipment in the areas of Digital Video Surveillance and IP, Access Control, Low Voltage Cabling, Speakers and Amplification, Wireless Systems, Equipment Suppliers and Power Accumulators , Furniture and Locksmith Security and Fire Detection Systems. Generation of Demand through Events of Exposition of the Manufacturers most interested by the Integrators in the region. Coordination of training courses and certifications. Make proposals to clients, prospects; Price, invoice, make national and international purchases and make tariff quotations.

Impartiendo la materia Análisis de Sistemas, Diagrama de Flujos y Introducción a la Computación.

Monitorear los trabajos que los soportes ejecutan y garantizar que los efectúen con la rapidez y calidad requerida.

Reparación y mantenimiento de los ordenadores instalados en las más de 200 banca de lotería que pertenecen a la empresa y todos sus periféricos, además de los ordenadores en la oficina principal.

Encargado de supervisar las operaciones en el departamento en el área de soporte técnico, programación, administración de base de datos, en los análisis de sistemas y procedimientos burocráticos estatales que incluyeranal departamento.

Encargado temporalmente de supervisar las operaciones en el departamento en el área de soporte técnico, programación, administración de base de datos, en los análisis de sistemas y procedimientos burocráticos estatalesque incluyeran al departamento.

Encargado de supervisar las operaciones en el departamento y estar al tanto de las soluciones posibles a los problemas que se pudieran presentar para presentarle la situación al Sub Administrador General, asegurarme que la documentación del departamento estuviera organizada de manera correcta.

Post-Grado, Information Systems Auditor

Licenciado En Informatica, Computer Systems Networking And Telecommunications