I am a seasoned manager with 13+ years of customer service, operations, and HR experience in various sectors. Recognized for demonstrating a natural aptitude for performing effectively despite tight deadlines and changing priorities, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include inventory management, accounts payable, report generation, purchasing, equipment troubleshooting and repair, employee recruitment and training, site inspection, employee discipline, health and safety management, cross-functional team leadership, complex problem-solving, client relationship management, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, as well as business acumen, systems analysis, and resource management to support efficiency and maximum returns. Currently, I am the Operations Manager for ITS Staffing Solutions. Under my leadership, I perform warehouse site inspections, process WSIB claims, and assist with RTW programs. I also source, recruit, screen, and interview prospective employees. In addition, I liaise with senior staff, stakeholders, and accounts payable to ensure that the company’s operations support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, customer-focused expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.