Leading third party risk management (TPRM) program for a global e-commerce marketplace. Responsibilities include:- Developing reporting to identify high risk third parties for Vice Presidents of Ethics, Legal Ops, and Payments, respectively - Coordinating with Information Security, Privacy, and Data Management teams to prioritize the evaluation of business critical contracts- Establishing requirements and performing user acceptance testing for TPRM tool configuration updates to meet internal audit requirements- Troubleshooting integration issues between legacy tools- Creating and delivering trainings for non-TPRM stakeholders to understand and participate in the third party onboarding processCollaborating with firm leaders across entities and service offerings to bring to market a next-generation TPRM managed services solution by leading the client pursuit, tech alliance, and go-to-market work streams. Responsibilities include:- Spearheading sales pursuits for early adopter pilots for Fortune 100 companies and niche organizations across technological, financial services, life sciences, healthcare, energy, and manufacturing organizations- Engaging with the firm’s industry-specific leaders and deploying cross functional stakeholders including sales executives, product managers, cross-border development teams to inform and execute upon the product roadmap- Defining a pricing model with a cross-border data analytics team- Managing investment communications with the cyber leadership team- Exploring new use cases for the innovative technology to develop new sales channels- Partnering with other Deloitte entities and investment teams to identify synergies to develop collaborative solutions and reduce duplicative work- Working with the design team and marketing leadership to define a name brand image, website, and key marketing content for the solution- Acting as a subject matter specialist to train firm leaders and account teams on the new solution

Investigated two royalty-based contracts for a major sport’s players’ association, identifying over $15MM in recoverable licensing feesDeveloped a risk management service for clients in the sports and entertainment industry focused on managing royalty agreements given the expansion of e-sports and the deregulation of college athleticsPerformed loan underwriting services for a large regional bank in relation to the Paycheck Protection Program, engaging clients to provide complete and accurate loan applicationsSupported senior leaders to establish a modular framework for a third-party risk management solution focused on ongoing monitoring. Responsibilities included:- Leading the project management work-stream to ensure alignment between 6 full-time and 10+ part-time resources across the client design, technology strategy, analytics, engineering, product management, and marketing work-streams- Managing the client design work-stream. Related activities include: (1) networking with relationship owners to identify clients that might be interested in the solution; (2) developing client-facing solution offering materials and surveys; (3) facilitating communication between client stakeholders and Deloitte leadership; (4) acting as the ‘voice of the client’ during internal technology strategy meetings- Researching and analyzing potential data sources including both proprietary information and publicly available information to support the development of additional use cases for the target state solution- Recruiting and onboarding subject matter experts across service offerings to support the technology strategy team in use case developmentConducted over 30 software licensing compliance audits in the USA and in Latin America on behalf of Dow Jones-listed, enterprise software providersManaging India-based team of data analysts by providing actionable directives, by leading training workshops, and by completing initial quality assurance on deliverables

Completed Master of Science in Management, Cum Laude (May 2019)

Led e-commerce initiative for Fisher snack nuts, developing and implementing creative stories for 40 Fisher products on the Amazon.com marketplace.Collaborated with outside consultants to secure a waiver of publishing fees, saving over $30,000 in e-commerce marketing expenses.Developed marketing materials for Fisher Chef’s Naturals brand that contributed to a 3.4% increase in sales volume (~$10 million).

Re-launched the University of Michigan Undergraduate Journal of Anthropology as Crossroads through a website redesign and email campaign.Recruited and trained student editors to participate in the peer review and article selection process.Established relationships with the University of Michigan by recruiting a graduate student advisor and by partnering with the Sweetland Writing Center to establish submission guidelines.

Constructed and analyzed weekly Salesforce reports aimed to optimize TV advertising budget strategy; resulted in a 40% increase in efficiency of the budget.Audited recordings of employee interactions with leads following retraining exercises and generated a report that resulted in greater investment in the customer service team, replacing 18 part-time, off-site employees with an in-house team of 6 full-time employees.Generated Salesforce reports and analyses for the President/COO regarding internal sales metrics.

Aided a certified financial advisor with over 30 years of experience in generating balance sheets.Balanced personal portfolios for clients in various stages of life.Built portfolios for clients based on financial status and stage in life, focusing on retirement plans.Greeted clients and performed executive support duties.