Provide project management leadership, experience and training to project teams through overall direction, coordination, implementation, execution, control and completion of specific projects consistent with customer requirements and goals, and enable the implementation of information technology projects and ensure architecture, configuration, and integration conformity.Serves as the IT Project Management Specialist serving as the leader and mentor for the project team and act as the project administrator tracking project records, managing key documents, planning project budgets, receiving and providing task status updates, project schedules, and validating the technical content of the project is consistent with customer requirements. Responsible for chairing project meetings/IPT, coordinating the development of test plans, configuration management plans, interface requirements specifications, risk mitigation plans, and quality assurance processes.Ensure formal transition and turnover to Operations is agreed upon by the receiving office and that all elements of the Engineering Logistics Plan (ELP) and/or transition plan have been met.

Install ISDN, STE, single line, multi-line digital, and VOIP phones. Troubleshooting fiber optic and analog or digital telephone lines. Installing network cabling and terminating for phone and data service.Report of Survey, Investigating Officer for 412 Communications Squadron.Install, troubleshoot, and program AVAYA VoIP, 5000 series Meridian, ISDN STE & TSG-6 phones.Oversee survey for NEC, TIA, and BICSI code compliance in all Edwards AFB operated buildings.Install and troubleshoot PA systems located on Edwards AFB.Equipment manager for all PC’s within 412CS Telephone Maintenance Division.Maintain the copper circuits from the Avaya frame to the customer.Troubleshoot Advantor alarms and safety systems for USAF operated buildings at Edwards AFB.Install new data and phone cabling in accordance with NEC, BICSI, & TIA.Assisted in an E911 upgrade that included a copper and fiber optic backup solution with AT&T.Implemented a base wide plan to upgrade the grounding, bonding, and protecting of OSP cable.Work independently with JSF, JT3, Northrop Grumman, Lockheed, AT&T, Pratt & Whitney, and other Defense Contracted companies aboard Edwards AFB.Expert at maintaining STE ISDN phone sets beyond their service life. POC for design and codes compliance within the 412 Communications Squadron.Superior customer service with every customer and unit throughout Edwards AFB.One to two day lead time on even the most difficult work orders to reduce customer down time.

Performing the duties of outside plant construction on fiber optic and copper cabling. Also, testing and troubleshooting of OSP cabling.Oversee installation of copper and fiber optic OSP cabling.Splicing of copper and fiber optic OSP cabling.Testing of copper and fiber optic cabling utilizing the latest Corning and Fluke test equipment.Locating and repairing damaged OSP cables in various environments.Direct point of contact for the manufacturer Preformed Line Products.The go-to employee for troubleshooting technician laptops provided by the DOD.

High level of experience using various test equipment to verify fiber optic and copper circuits. Equipment used is, Fluke DTX-1800, OS400 & OM600 power meter and light source, Corning OV-1000 OTDR, Corning OV-mini, Lantek 7 cable certifier 750MHz, and Sidekick Tempo.Expertise with terminating fiber optic strands with Corning ST and SC unicam connectors.Excellent knowledge of racking and proper sealing of PLP products.Complete knowledge of copper and fiber optic color codes and counts. Experienced in terminating copper and fiber optic backbone and horizontal cable. Also performed testing of terminated connections with Dynast, TDR (time domain reflectometer), sidekick, OTDR (optical TDR),and power meter light source end to end testing.Highly experienced utilizing MS2, 710, 3M mechanical, and 3M AMP pica bond.Directly supported Mountain Warfare Training Center in Bridgeport California to locate and test fiber optic strands to be used for service. Surveyed their fire department for compliance to standards and codes. Trained their staff on proper operating procedures as it pertains to fiber optic testing. Started tool room attendant responsibilities 08/27/2011. Duties included are as follows: issue tools, order and maintain tools, submit work orders for various issues, building monthly energy reports, HAZMAT/SAA inspection and supply accountability, digital radio accountability, maintain files on new tools and test equipment, maintain personnel tool records, general maintenance at building 1981, NMCI computer accountability, and coordinate with supply to turn in test equipment for annual recalibration. Accountable for $100,000 worth of high end test equipment and tools.Organized with the manufacturer Preformed Line Products to send a representative to our office for two days. With a focus on training employees to properly use their splice enclosures, I helped ensure our outside plant will have fewer downtimes due to poor construction.

Maintain the outside plant infrastructure in Orange and Riverside counties in southern California. Surveyed twisted pair copper phone lines during the "last mile" project for upcoming U-verse service to residential customers.Initially trained at AT&T using 710 splicing gear to complete cable construction splices.Responsible for ensuring customer service needs are exceeded.Testing and surveying telephone copper pairs prior to U-verse installation using Fluke Copperpro testing equipment.Guided a crew of two to three employees to complete projects that included troubleshooting and testing copper circuits from the area distribution panel to the customer premises.Responsible to maintain highest accuracy on DSL testing reports given to engineers.Responsible to maintain and exceed productivity on every project dispatched.Appointed safety representative for the Net DSL crew for one year. 2008Maintained complete confidentiality and accuracy of all phone records during the evolution of a project.Ensured that safety and guidelines were followed during the workday at all times.Ensured accountability of test equipment that was valued at over $15,000.Maintained and repaired pole mounted terminals, protected entrance terminals, aerial cable mounted terminals, service drop lines to customer premises, and pedestals for buried circuits.Ladder operation certified through AT&T to include safe pole climbing and also where ladders needed to be utilized on mid spans of messenger.Superior knowledge of test equipment was gained such as hand held telephone sets, sidekick, tone generator, toner wand, Panasonic Toughbook with Windows XP that utilized the DaVar software, and Fluke copperpro.

Maintained expectations higher than what were given to me by offering service to customers that was equal or better than what my peers would offer.Maintained complete customer confidentiality when performing maintenance on their personal computers.Responsible for planning and scheduling the installation of new or modified hardware, operating systems, and applications software on customers personal computers.Managed the installation and integration of system fixes, updates, patches, and enhancements; and promptly resolving hardware/software interface and interoperability problems.Coordinated with customers to convey information on all current technology options that were available.Assisted in the upgrade of hardware and software to local police departments and hospitals in Nemaha and Johnson counties in Nebraska. 2005Aided in configuration and implementation of secure wireless solution security and mobility with tablet pc's.Installed data lines(CAT5) and jacks(rj45, 110 punch blocks) inside business premise to provide offices with means of accessing the network with thin clients.Acted as assistant network administrator for Nemaha County Hospital when clients required service.Constructed and terminated numerous data and phone cables to be installed at workstations and inside the telecommunications rooms.Performed front line services with computers that were to be repaired.Installed and tested computer components to include motherboards, CPU, video cards, network interface cards, memory, hard drives, disc drives, and expansion cards. Installed and certified many Microsoft Windows versions including 98, Millennium Edition, Windows XP, and Windows 2000. Assisted in the remote tape backups from business clients in several states. Team oriented member who also assisted in training customers on proper computer maintenance and operation of installed or updated software.

• Responsible for maintaining the database of over 1000 customers.• Developed reputation for prompt, efficient service with high level of accuracy. • Performed opening and closing procedures including morning inventory, and accounting accuracy.• Maintained highest standards of customer service throughout the entire relationship with the company.

• Accountable for all communications security material and transmission equipment.• Supported the design, implementation, engineering, and operation of multiple radio nets.• Awarded Certificate of Commendation while serving as a radio operator for installing and maintaining five radio nets for both external and internal communications successfully. (May 2002)• Awarded Meritorious Mast for superior performance with MEU service support group 31 while maintaining, troubleshooting, and ensuring 100% reliable communications during operation Tandem Thrust 2001.