- Host/conduct events at any given booked location- Maintain direct communication with client to ensure all needs are met- Display outstanding customer service & awareness so guests may enjoy their time safely- Lead and instruct guests through various forms of immersive entertainment such as escape rooms, ax throwing, RC car controls, game shows- Drive company vehicles pulling 20-38 foot trailers to booked locations around the midwest- File daily reports for each individual event- Maintenance work on all equipment

· Assumes site leadership· In charge of opening and closing the lodge· Oversees cash register functions which include counting, closing, returns, discounts, exchanges, voids, etc.· Completes daily reconciliation· Maintains excellent customer service and resolves issues or concerns with patrons of the lodge· Creates weekly schedule for employees· Assists staff and team members with daily issues· Demonstrates ability to maintain open and effective communication with all team members· Projects a positive attitude to lead team members to ensure the best customer experience· Demonstrates an existing knowledge of CounterPoint· Bartender during peak hours

· Provided excellent customer service to our visitors from all around the globe· Presented in front of large (and small) groups of people · Greeted and registered guests for tours· Served as a bartender as needed· Conducted historical tours and provided customer service with merchandise purchases· Accountable for providing guests with information about Leinie Lodge history, breweries, and products

· Provided an excellent level of service to guests· Gathered guest information and correctly entered it into the system· Adjusted ski bindings based on binding recommendations· Worked with guests to find the right equipment for their stature and skill level· Managed transactions and collected Liability Waivers· Maintained and assembled equipment with the highest of safety standards· Kept shop and equipment organized· Understood resort offerings and was proactive with guests' needs· Worked and communicated with team members to achieve excellent results

· Provided an excellent level of service to guests· Strong customer service working with guests to assist with their needs on the waterfront· Managed boat rental and operated the vessels for guided tours· Conducted walk-ins and private drives for customers· In charge of opening and closing the lakefront marina on a daily basis

· Completed opening and closing the store while on duty· Cleaned all equipment and areas· Greeted guests in a warm and friendly manner· Service preparation of all food· Restocked merchandise

· Oversaw the operation of the outdoor pools· In charge of setting up and leading group events such as birthdays, weddings, or group retreats· Organized and led the children’s events· Supervised the children’s playroom· Created interesting and exciting events for guests such as root beer float stands· Monitored the nightly campfires and provided s’mores to all guests