• Oversaw the management and development of the cloud-based RMS system, as well as the cloud-based computing systems• Collaborated with the executive team and other professionals to ensure that the technology infrastructure aligned with the company's overall goals and objectives• Utilized VBA to design and implement a comprehensive retail sales invoice system featuring a sophisticated searchable database encompassing client information, multi-county sales tax calculations, and dynamic delivery rates based on mileage, resulting in streamlined operations and enhanced efficiency• Oversaw the deployment of new technologies, managed system updates and maintenance, and troubleshooting

• Supported the technology needs of the organization• Hardware and software troubleshooting, network and system administration, and technical support• Provided technical support to the sales and logistics professionals within the organization• Researched and tested new technologies, developed new processes and procedures, and helped to implement new systems and software