Cade Bailey Email & Phone Number

Richard Sheppard Arnold United States Courthouse

• Responsible for pc setup, maintenance, support and documentation.• Manage additional employees for agency wide system updates and/or maintenance.• Responsible for maintaining Training Facility and Training Request.• User Support: Worked with end-users to resolve computer issues.• Maintain PC Inventory Database.• Aid Network Administrator, PC Security Administrator, and Courtroom Technology Coordinator • Generate progress reports on all IT issues.• Performs hardware and software maintenance on Court systems and on certain server systems upon request.• Research, test, and implement various antivirus, antispy, pc cleaning, and disk defragmenting Utilities.• Research, test, and implement system tweaks to obtain maximum system performance.• 24 hour support for Federal Judges and all Court related conferences and events.

Providing quality technology repair services and affordable prices.

Little Rock, Arkansas, United States

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.Maintains a presence in the store by providing excellent customer service.Ensures a clean, well-stocked store for customers.At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.Supports Store Manager in loss prevention efforts.Assumes certain management responsibilities in absence of Store Manager.Follows all Company policies and procedures.

United States

• Provides customer engagement in positive and approachable manner.• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.• Independently stocks shelves and recovers merchandise in the store.• Accurately handles customer funds and processes transactions using the POS system.• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

• Responsible for setup, maintenance, backup, support, disaster recovery plans and documentation for pc’s and servers. Tested, recommended and deployed antivirus, antispy, data security and other software for court use.• Manage additional employees for agency wide system updates and/or maintenance.• User Support: Worked with end-users to resolve computer issues quickly.• Maintain PC Inventory Database.• Wipe and organize system for M&R data security according to State and Federal Law.• Aid Network Administrator and PC Security Administrator in various projects and plans.• Generate progress reports on all IT issues using a "Heat Ticket" system.• 24 hour support for Supreme Court Justices, Court of Appeals Judges, and all Supreme Court related conferences and events.

• Troubleshoot and repair computer systems and software.• Managed Agency Network of 600+ computers.• Responsible for the Agency wide deployment of AASIS.• Research, recommend, and purchase various software and hardware.• Responsible for keeping Agency Website functional and compliant with current State and Federal Laws.

Bachelor’S Degree, English/Creative Writing Emphasis, 2.615

Activities and Societies: The University Writing Center

High Scool Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: CHS Band