Work closely with the franchise owner, providing comprehensive support in various operational areas.Leads employee onboarding processes, ensuring a seamless transition for new hires, and facilitating their integration into the team.Manages payroll activities, including accurate timekeeping, calculating wages, and processing payments in adherence to company policies and legal requirements.Developed and maintaines employee schedules, optimizing staff allocation, and ensuring adequate coverage during peak business hours.Proactively identifies operational inefficiencies and implemented process improvements to enhance productivity and streamline workflows.Demonstrated strong communication skills in liaising with employees and management, fostering positive working relationships

Offered to students enrolled in ACG3103 Intermediate Financial Accounting I Encourage peers to think critically and independentlyTailors tutoring style to meet the needs of different students

Managed accounts payable processes for a startup, streamlining invoicing and payment procedures.Assisted with the implementation of accounting software, resulting in improved efficiency and accuracy.Played a pivotal role in a successful $4 million fundraising round, working closely with the company founder.Conducted comprehensive web searches to identify potential investors aligned with the company's vision and goals.Developed and implemented an outreach strategy, including sending initial emails and follow-ups to engage potential investors.Scheduled and coordinated meetings with interested investors, effectively managing communication and logistics.

Completed day-to-day bank account reconciliation Processed 100+ client financial transactions daily (twice a month 300+ transactions)Posted 200+ incoming deposits to client accounts for wires, checks, and ACH transactionsResolved client escalation referrals from the customer service teamAdministered weekly billing for fee receivables

Utilized Salesforce to review client investments and ensure IRS guidelines were metReviewed investment real estate contracts and operating agreements for accuracyCoordinated client consultations regarding financial documents for pending investmentsManaged and delegated 250+ client cases among the Transactions department per dayProvided the highest level of customer service for client & financial advisor callsTrained new employees on company software, case management and workflow