Work as a sales consultant specialising in roofing along with documenting the damage resulting from storm damage and creating a final report specific to my client's needs.

Directly oversees the inspection division and manages the inspection report team.

Worked as a full-time sales consultant. Made the first contact with customers, signed them up for our program and managed their file until the end result was accomplished.

Worked to document all damage that was found as a result of hurricane damage. Turned these findings into a Xactimate report and submitted to the client.

My main task was to handle customer complaints and to find the best solution for the customer and the company. I also gained experience in multiline phone etiquette, professional email etiquette, and how to handle myself in a professional manner. Having to utilize Western Union, I am aware of many international banking laws and domestic banking laws. Also familiar with Iowa Lottery laws and international and domestic mailing procedures and laws. I learned how to handle customer complaints and execute a solution to them in a quick and professional manner.