Carolyn Delvecchio Email & Phone Number

Rochester, New York Area

Designed, developed and monitored medical device compliance process to ensure 100% accuracy on customer facing marketing materials for leading contact lens brand. Support implementation of quarterly playbook initiatives for field sales in support of Global Brand Team.Provided fulfillment support for custom sales tools and managed inventory to reduce waste.Created a variety of digital workflow processes designed to capture data in support of brand campaigns.

Manage a wide variety of activities to support the development, production, communication, and implementation of training and marketing activities.

Rochester, New York Area

Led project team responsible for creating a comprehensive technical handbook for university faculty and students, worldwide. Recognized as best-in-class technical resource manual, desired as required reading.Conducted needs assessments and designed training programs to support core technologies. Identified common objectives, leveraged content and materials resulting in over $200K savings, which enabled critical training activities to occur.Developed unique customer experience designed to introduce core technical concepts. Program was active for seven years in over 20 countries. Cost per participant savings of 85% realized through planning and negotiating, generating 5K new customers, resulting in more than $500K product sales.Initiated, designed and implemented global reward and recognition program to improve employee engagement. Employee morale increased by as much as 10% in key improvement targets, as measured by annual survey.Planned and executed Worldwide Sales Training Meeting for over 200 sales representatives, meeting and exceeding all objectives. Reduced travel budget by approximately 20% by negotiating with internal and external suppliers.Created interactive, engaging university event designed to reach 10 times the number of students versus traditional event, resulting in 77% budget savings.