• Primary point of contact for multiple multi-million-dollar accounts responsible for maintaining the health and satisfaction of customer accounts• Routine reporting responsibilities include: Bill To/Ship To Reports, Expiration Report, GPO Changes, Pool Audits, Roster Sync, Credit & Rebill, Exclusion Reports, Negative Margin Audits, Ad Hoc Contract and Cost Change Audits• Continual correspondence with customer to confirm contract alignment and review disputed pricing. This includes combined vendor/McKesson sales rep/and customer meetings• 2022 Q4 Sales Admin Award winner

• Responsible for helping resolve supplier contract eligibility issues while communicating clearly and consistently with account managers, GPO, and customers • New STRAT alignment structure initiative team member as well as new rostering process pilot group member

• Project manager for a $1.5M MOB and POB renovation, which includes the relocation of 10 departments. Point of contact for MOB and POB departments• Conduct research, analysis, and market intelligence for next generation growth plan • Drive C suite initiatives to address service pillar goals of the hospital including: internal customer rounding, pillar board rounding, and no pass zone initiative• Development and implementation of new 15 bed CDU• Senior team activities: Conduct daily administrative rounding through all service lines, weekly senior team meetings, assist in the development and creation of growth plan presentations, MORs, tracers, strategy meetings, onsite group review, medical executive committee, M&M, hospital board meetings

• Responsible for the purchase card program that encompasses over 200 card holders and over $400,000 in monthly available funds.• Create biweekly payroll labor distribution and statistics reports for department executives that includes over 2,000 employees• Update Outpatient Analytics Dashboard • Provide support for financial operations managers

• Assisted in implementing the Fraud Awareness program for the finance department• Process check requests• Coordinated interview process for controller candidates• Maintain daily schedule

• Research and analyze reports to prepare presentations that compare the current and future relationship between Brooks Rehab and the YMCA• Assist with the creation of specialized registration and documentation forms for the new Brooks Rehab Aphasia Center (BRAC)• Research and correspond with vendors to place new recording systems in the new BRAC• Research and obtain equipment and patient material for the BRAC• Help market and implement grand opening for new outpatient locations• Assist with weekly outpatient employee productivity reports • Shadow management and executive level employees

- Corrected error reports for future and current students- Assessed official transcripts of all students- Performed daily office tasks such as filing student reports organizing office materials- Utilized computer skills such as Microsoft Excel, Word, and various operating systems

Enforced all disciplinary actions within the chapter of 200 membersAssisted in the installation of security systems within the chapter housePlanned, organized, and hosted Risk Management seminars throughout the school year

Assisted in the coordination of intramural games throughout the school yearInformed 200+ members of all intramural activities each semesterManaged a budget used for intramural purposes such as uniforms, practice fields, etc.

Shadowed the Chief Financial Officer, Chief Operations Officer, and Human Resources DirectorAssisted in correcting errors regarding patient historyGained experience in all aspects of the operation of a hospital

Interacted with customers on a daily basisNegotiated price points with current and future customersManaged a small team of employeesAssisted in delegating tasks to my team