Carolyn Elliott Email & Phone Number

1999 - 2002 Nationwide Dublin, OHTier I Level Customer Service – Technical Analyst Answered phones for entire company for troubleshooting systems – mainframe, dialup, VPN, computer hardware, and software, infrastructure to the World Headquarters of Nationwide Insurance and logged tickets for completion of problem or sent to next level Expert contact for commercial world-wide w/designation 1989 -1999 Nationwide Dublin, OHCLIPS Coordinator Coordinated and implemented projects for Commercial Lines Insurance Policy Systems processing Error solving: documentation, advise, follow-up Hardware and software troubleshooting and office machines usage1989 - 1994 Nationwide Dublin, OHCommercial Training Coordinator Coordinated, trained and delegated training for department 1989 Nationwide Dublin, OHAudit Processor Processed commercial audits in Excel, Word, Access1984 - 1989 Nationwide Columbus/Worthington/Dublin, OHRater/Coder, Processing Technician Processed commercial policies manually and electronically Goal is to be wealthySpecialties: Project ManagementOffice MachinesComputer/LaptopConnectivityPhone Organizational SkillsCreativity Skills

Listed skills include Connectivity, Microsoft Office, Counseling, Leadership Development, and 24 others.

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  Groveport-Madison

  College Preparatory; Instrumental Music