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Isabel Caeiro Email & Phone Number
Country Operations Manager
at
Portik Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Country Operations Manager
Location
Oeiras, Lisbon, Portugal
Company size
Who is Isabel Caeiro? Overview
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Quick answer
Isabel Caeiro is listed as Country Operations Manager at Portik Group, a with 23 employees, based in Oeiras, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Isabel Caeiro.
Isabel Caeiro previously worked as Country Operations Manager at Ldc Group Portugal and Store Manager at Metro/Makro Cash And Carry. Isabel Caeiro holds Master'S Degree, Strategic Management Of Public Relations, Gestão Estratégica Das Relações Públicas from Escola Superior De Comunicação Social.
Company email context
Email format at Portik Group
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Portik Group
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Profile bio
About Isabel Caeiro
Isabel Caeiro is a Country Operations Manager at Portik Group. She possess expertise in team management, marketing strategy, market analysis, retail, trade marketing and 22 more skills. She is proficient in Spanish, French and English. Colleagues describe her as "It has been a pleasure working with Isabel in our international communications community at METRO. During her time in the communications department at Makro Portugal and Spain and mine in Düsseldorf, we collaborated on several initiatives. It has always been a great pleasure working with Isabel. She is a remarkable colleague whom you can rely on, and a professional communicator for internal and external relations." and "Isabel is a great woman and an excellent professional from whom I learned a lot when we worked together. A person 100% committed to Makro who always pursued the benefits of her colleagues, the prosperous advancement of the company while extraordinarily devoted to the stakeholders to whom she owed. Isabel is one of those people who leave a lasting impression and who I would always like to work with again. I admire her greatly for the way she has overcome all the barriers she has… Show more"
Listed skills include Team Management, Marketing Strategy, Market Analysis, Retail, and 23 others.
Current workplace
Isabel Caeiro's current company
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Portik Group
12 roles
Isabel Caeiro work experience
A career timeline built from the work history available for this profile.
Country Operations Manager
Store Manager
🔹Reporting directly to the Head of Sales, led and managed a dynamic team of 70 individuals.🔹Management and development of a B2B C&C Business Unit around 5,000sqm including delivery and transport after checkout operations.🔹Formulated and executed strategic business plans, including budget management, to drive growth and profitability.🔹Market and competition analysis, ensuring competitiveness through a defense and attack plan with concrete and measurable actions, align with commercial and marketing plan.🔹Continuously monitored KPIs to optimize operational efficiency and profitability, implementing targeted improvements.🔹Planned and executed effective services, campaigns, and promotions to drive customer engagement and sales growth.🔹Managed product and stock inventory, implementing efficient planning and control measures.🔹Led onboarding, training, retention, and development initiatives to foster a high-performing team culture.🔹Ensured exceptional service and customer loyalty, effectively managing conflicts as they arose.Top 3 Achievements⭐Top 3 performance: Sales, Ebitda, Productivity.⭐SGS Quality Audit (97%) best store performance and role model. ⭐Engagement (80%) increase 30% PPY.
Nov 2020 - Jan 2024
Communication & Engagement Manager | Responsável De Comunicação
🔹Developed and implemented communication strategies to enhance brand awareness and establish market leadership, overseeing both external and internal communication efforts.🔹Leveraged sponsorships and events to drive business growth and enhance brand visibility, while also focusing on fostering engagement, promoting employer branding, and fulfilling social responsibility commitments.🔹Managed institutional relations, public relations, and reputation management, including crisis communication when necessary. Acted as a spokesperson for corporate communication, media interactions, and gastronomic events.🔹Agencies coordination and Tenders.Top 3 achievements⭐Increased media presence by 70% and achieved a ROI of 415% between 2013 and 2020.⭐Elevated engagement scores from 82% to 92% from 2017 to 2020.⭐Secured multiple awards, including Best Wholesaler in the Maters of Distribution category from 2014 to 2018 and finalist in the Marketeer awards in the 'Grande Distribuição' category in 2019.
Jan 2013 - Nov 2020
Multichannel Marketing
🔹"Sabor & Inspiração" Magazine: Led the strategic planning, content creation, and financial management of the publication. Expertly coordinated with agencies and printers, overseeing tender processes to optimize efficiency and quality.🔹Email Marketing: Implemented targeted email campaigns to drive customer engagement and retention.🔹Customer Service: Delivered high-quality customer support to enhance satisfaction and loyalty.
Jan 2010 - Dec 2012
Project Manager
🔹Managed a data warehouse program: Implemented, trained around 500 employees, and provided operational support at a national level for top and middle management across 1 headquarter, 2 platforms, and 10 stores.🔹Oversaw CRM & Database Management.🔹Conducting monthly and weekly continuous monitoring, analysis, and reporting of global performance KPIs.🔹Customer analytics: Proficient in generating reports and developing dashboards using MicroStrategy. 🔹Prepared and presented reports, effectively communicating findings to relevant stakeholders.🔹Coordinated Makro Expo/Horexpo events in 2008, 2006, and 2004, dedicating 6 months/year to managing a 10,000sqm Makro Expo within the Horexpo fair and integrating the concept into stores in subsequent years.🔹Supported P&L execution and delivery.
Jan 2005 - Dec 2009
Market Research & Call Center
🔹Customer card program: Coordinating the customer card replacement process.🔹Customer care: Planning and implementing customer retention strategies.🔹Customer contact center: Implementing and monitoring campaigns.🔹Customer panels; Market research; Pricing optimization.
Jan 2002 - Dec 2004
Regional Sales Force Manager - North
🔹As Sales Force Manager, I was responsible for leading and coordinating the sales team to achieve the company's sales targets and objectives.
Jan 2000 - Dec 2001
Jan 1999 - Dec 1999
Nov 1997 - Dec 1998
Key Account Manager, Olarte, Ceramics Industry
Olarte
🔹Management of customer portfolios. 🔹Acquisition of new customers.🔹Representation and coordination at national and international trade fairs.
Jan 1997 - Nov 1997
Administrative Assistant
Oct 1996 - Dec 1996
3 education records
Isabel Caeiro education
Master'S Degree, Strategic Management Of Public Relations, Gestão Estratégica Das Relações Públicas
Pos-Graduate, Marketing Management
Degree, Economics
FAQ
Frequently asked questions about Isabel Caeiro
Quick answers generated from the profile data available on this page.
What company does Isabel Caeiro work for?
Isabel Caeiro works for Portik Group.
What is Isabel Caeiro's role at Portik Group?
Isabel Caeiro is listed as Country Operations Manager at Portik Group.
Where is Isabel Caeiro based?
Isabel Caeiro is based in Oeiras, Lisbon, Portugal while working with Portik Group.
What companies has Isabel Caeiro worked for?
Isabel Caeiro has worked for Portik Group, Ldc Group Portugal, Metro/Makro Cash And Carry, Metro/Makro, and Shv.
How can I contact Isabel Caeiro?
You can use AeroLeads to view verified contact signals for Isabel Caeiro at Portik Group, including work email, phone, and LinkedIn data when available.
What schools did Isabel Caeiro attend?
Isabel Caeiro holds Master'S Degree, Strategic Management Of Public Relations, Gestão Estratégica Das Relações Públicas from Escola Superior De Comunicação Social.
What skills is Isabel Caeiro known for?
Isabel Caeiro is listed with skills including Team Management, Marketing Strategy, Market Analysis, Retail, Trade Marketing, Business Strategy, Sales Management, and Product Management.
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