Working as a Retention Specialist at SG Benefit Providers, I utilize my effective communication and analytical skills to assist clients in resolving their issues while offering necessary resources and solutions. I earned my Bachelor's degree in Organizational Leadership from Point Loma Nazarene University in December 2023, after completing my Associate's degrees in Business Administration and Psychology from San Diego Miramar College in May 2022. This educational background has provided me with a solid understanding of organizational behavior, leadership strategies, and strategic management, which I actively use in my current position and plan to apply in my future career pursuits!