Currently working full time following the completion of a Bachelor of Aviation, majoring in Aviation Management.I am actively working on beginning the next steps toward a career within the Aviation Industry.I am someone who:- Gets along well with others in every environment- Takes pride in my work- Works well within a team or singularly- Adapts to all situations- Approaches tasks with efficiency and to completion with a positive attitude - Experience handling complex and stressful tasksI have a good understanding of customer service, technical support and quality assurance work in relation to contact centre; inbound and outbound calls, processing, complaints and relations management.I'm someone who is confident with public speaking and customer engagement. I continuously strive for improvement and appreciate constructive feedback as it helps to improve my skills and work ethic.