• Responsible for the establishment of a greenfield, in-house Enterprise Architecture capability (including capabilities, ways of working, and processes) and its integration into the wider governance structures and processes, enabling the business to make the right decisions in the right timeframes• Involved in the tender (via CCS Framework) and day-to-day contract management (~£8m over 4 years) of 3rd party architecture consultancy resources (up to 13 individuals) to deliver the initial EA capability for NS&I• Defined the permanent architecture roles for NS&I’s target operating model, and successfully recruited the first tranche of roles• Playing a key role in the formation of the first Procurement package as internal Business Manager, with responsibility for Market Engagement events, leading bidder dialogue sessions, and supported contract drafting and finalisation• Led the architecture activity across the remaining procurement packages (including Digital Experience, Contact Centre, and Core Banking services), acted as technical lead in bidder dialogue sessions, and acted as liaison with Central Digital and Data Office and Complex Transaction Team on progress and points of escalation• Provided technical SME support to NS&Is Commercial, Procurement, and Legal teams to resolve challenges or areas of dialogue between NS&I and prospective partners• Built relationships with new suppliers and cloud delivery partners at varying levels to deliver the initial delivery milestones in the multi-supplier model

* Working as part of a DevOps team, delivering a cloud-hosted mobile app* Creating architectural designs for the solution, including component choices and security considerations* Liaising with third party suppliers for core systems and hosting solutions to define the end state* Creation and maintenance of technical roadmaps, and ensuring they are appropriately prioritised in the Product Backlog

* Part of a recently formed DevOps team, responsible for defining an environment and release strategy to deliver the initial release of a mobile app to public launch* Liaising with third party supplier delivering the subsequent release to co-ordinate code promotion, functional and non-functional testing phases, and deployment strategies* Creation of technical runbooks to support the production deployments* Defining target state for environments, release processes and DevOps sprint cadences

* Responsible for solution design for two separate systems, and being the liaison point between the Development Team and Product Owners, Project Managers, and other key stakeholders. * Assessment of change requests, prioritisation calls, and security assessments for the solutions* Investigation into end-to-end performance testing, ensuring the front-ends were suitably scalable* Liaison with third parties for development and service provision, including service reviewsSolution 1:* C# backend with an AngularJS front-end, integrated with legacy systems through an ESB via REST calls* Internally facing, business critical for savings products and branch operationsSolution 2:* C# rich client and server side, integrated with internal systems via SOAP calls* Either installed on end-user machines, or hosted via a third party and exposed via a Guacamole session

• Delivery of technical development projects of approximately 400MD, with a mixture of on-site and remote team members (up to 7 team members during the peak development phase)• Responsible for budget and resource reporting and forecasting to both the client and internally throughout the full project lifecycle• Member of the design authority for the account, defining the technical and functional architecture of the solution used, including the application landscape and integration methods with third-party systems for new projects• Career management for 2 members of staff, covering on-boarding, annual performance reviews, and personal development

• Team leader for both Application Management and Technical Development streams on the client account (responsible for 7 staff members)• Acting point of contact for client Service Director / Service Management / Application Management heads, acting as an escalation and co-ordination point as well as general planning and deployment management duties• Responsible for resource planning, staff development and appraisals, member of the functional and technical design authority for the account, and reporting progress to Professional Services Director• Led performance and stress testing activities on the Sopra Banking Plaform to ensure the successful launch of “The biggest selling financial product in British history” (The Telegraph, May 2015) for the client• Key enabler in transitioning new product platform into BAU support environment, respecting SLAs and responding to priority-driven incident requests• Setup and maintenance of automated monitoring for the production systems to proactively identify issues before they become service impacting, including a regularly updated RAG dashboard• Participated and steered workshops with clients and third party suppliers on current and future deliveries, covering scoping, planning and detailed development activities• Supported client external audit requirements, including ensuring any required NDAs were negotiated between Sopra Banking Software and the external auditors prior to work starting (while meeting client deadlines)

• Completed development against client requirements, following Callatay & Wouters development guidelines in both COBOL and Java• Coached Junior Developers, writing analysis documentation, completing code reviews and mentoring them for the duration of their assignment• Analysed client change requests, producing and validating estimates for development activities

• Successful completion of introductory MFL analysis course• Carried out data analysis on live datasets, providing consistent classifications of features and defects found on the pipeline • Assisted in Maths & Software department with sizing MFL and TriAx data, assisting in the calibration of new and existing tools

• Responsible for the design, implementation and introduction of a new reporting system and associated business processes to improve accuracy and efficiency of multiple departments company-wide • Involved in process flow transfer to sister fab, to enable successful product transfer for future customer demands• Managed inter-site data transfers, local ‘Engineering’ databases (based on Oracle 8.1.6), and associated servers (Solaris) and application servers (Java-based SOAP service), and was the local ‘expert’ on industry standard statistical software • Responsible for end of line yield on a range of products, requiring the use of a range of industry standard tools and techniques to drive continuous improvement and minimise the impact of process excursions • Led weekly conference calls to Business Units and Product Engineers in the UK and Europe, communicating current performance, progress on improvement activity, and any upcoming issues which required resourcing • Responsible for leading and directing a team of Process Engineers to realise a >10% yield improvement on a mature process technology via module re-integration