Claudio Fumagalli Email & Phone Number

Milano, Lombardia, Italia

Milano, Lombardia, Italia

• IWG plc - International Workplaces Group provides serviced offices under several brands, to name a few: Regus, HQ, Copernico, Spaces and Signature. IWG has approximately 3,000 co-working spaces in around 120 countries.
• Maximize sales performance and ensure critical KPIs are met and exceeded
• Sales consultant helping potential guests purchase the space that meets their needs
• Maximizing revenue in Milan-Hinterland by leading efforts to generate new clients and increase sales.
• Define and implement the sales strategy for the assigned area, overseeing the full sales cycle from identifying opportunities to successfully closing deals
• Generate leads and proactive sales by executing against promotional and networking events and activities

Milano, Lombardia, Italia

• BWH Hotel Group is a leading, global hospitality network comprised of three hotel companies: WorldHotels, Best Western and Sure Hotel Group, in over 100 countries and territories worldwide. Leading group in Italy.
• Identification of potential new Business Travel users, interested in offered services by the chain;
• Research and development of new customers: cold-calls and E-mails, CRM analysis looking for potential new leads. Participation in fairs, presence at dedicated events, ad-hoc shows at Business Travel Agencies.
• Identification of decision-making figures since first contact with the aim to create strong relationship with company travel and mobility leaders. Active work creating customer opportunities;
• Organize meetings with Travel Managers in order to better understand and comply with companies travel policies;
• Support to chain hotels in order to complete and fulfill International RFPs (Lanyon or Nexus);

Milano, Italia

• Define sales offers, following negotiation with clients to maximize level of revenue, according to company standards.
• Direct contact with clients while drafting rate proposal for: meeting spaces, F&B services and group inquiries (up to nine room requested).
• Manage of the offer\ option for the in-charge business opportunities via Opera system, referring the ongoing negotiation to the Director of MICE of the company.
• Follow up of the commercial activities: site inspections e qualification forms with clients. Draft and definition of contract of collaboration.
• Organization and planning of the final elements before the event working closely with operation departments of the hotel.

Assago, Milano

• Assistance in the commercial department through managing and controlling corporate sales data in the CRM systems and operative support in the maintenance of the commercial distribution.
• Activities of Business Intelligence as analysis and control of the right application of Corporate Transient and Telesales contracts for the 2014 inside the Italian BU of the company.
• Control and data-update with for the national and global RFP via Lanyon.
• Agenda planning, extrapolation and analysis of the Business Object and statistics from: Lanyon, Oracle CRM, SAP CRM.
• Drafting reports for statistical sales analysis for the commercial directors of the company (Excel).