Cagney Wilson Email & Phone Number

Australia

Sydney, New South Wales, Australia

Collaborated with internal stakeholders to identify and develop process improvements to better serve their needs. Maintained high level of integrity with ability to organize confidential files of current and terminated staff.Provide administrative support to HR team, while supporting with various HR initiatives and people strategy movements. Managed end-to-end recruitment process for all operational waged positions across each store location nation-wide. Posted relevant advertisements for vacancies, scheduled interviews, and coordinated pre-employment checks.Negotiated, finalised offers of employment, and drafted contracts to successful candidates. Supported with onboarding and offboarding Conducted screening calls for entry level candidate, as well as managed the exit interview process. Maintained human resource records and computerised systems to track staff, contracts, and generate ad-hoc reports.

New Jersey, United States

Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.Tracked inventory and reviewed retail trends with VinSolutions spreadsheets in order to make timely and proactive business decisions.Increased customer satisfaction by resolving miscommunication and logistical issues.Greeted customers on lot and in showroom to answer questions about brand and available inventory.Completed registration paperwork and sales documentation.Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.Negotiated purchase prices and explained sales, warranty and optional products.Drove team revenue totals by bringing in top sales numbers.Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.Used coordination and planning skills to achieve results according to schedule.Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.

New York, New York, United States

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.Maintained files and records by implementing effective filing systems that boosted efficiency and organization.Provided clerical support to company employees by copying, faxing and filing documents.Scheduled and confirmed appointments and meetings for executive management team.Sorted, received and distributed mail correspondence between departments and personnel.Liaised with vendors, contractors and professional services personnel to properly process orders.Restocked supplies and placed purchase orders to maintain adequate stock levels.Resolved customer problems and complaints.

United States

Collaborated with Director of Admissions to achieve KPI targets.Resolved problems, improved operations and provided exceptional service for prospective students.Worked flexible hours; night, weekend, and holiday shifts.Participated in team-building activities to enhance working relationships.Demonstrated respect, friendliness and willingness to help wherever needed.Identified issues, analyzed information and provided solutions to problems.Managed multiple tasks and met time-sensitive deadlines.Confirmed appointments, communicated with clients and updated client records.Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.Answered central telephone system and directed calls accordingly.Kept records in CRM to maintain customer data.Orchestrated recruitment fairs to enhance mission awareness and highlight services.Collected, sorted and reviewed marketing information and produced timely corporate reports.Contacted prospective students via email and phone calls.Collaborated closely with deans and prospective students by answering questions, interpreting and administering contracts and effectively alleviating issues.Assisted faculty and staff in duties such as conducting orientation programs and leading campus tours.

Springfield, Missouri, United States

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.Helped customers complete purchases, locate items and join reward programs.Used consultative sales approach to understand customer needs and recommend relevant offerings.Logged reports, expenses, receipts and sales documents into digital database.Supported loss prevention goals by monitoring shopper behavior.Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.Offered each customer top-notch, personal service to boost sales and customer satisfaction.Used POS system to process sales, returns, online orders and gift card activations.Informed customers of current store promotions to encourage additional sales purchases.Issued receipts and processed refunds, credits or exchanges.Folded and arranged merchandise in attractive displays to drive sales.Trained new associates on cash register operations, conducting customer transactions and balancing drawer.Maintained clean sales floor and straightened and faced merchandise.Greeted customers and helped with product questions, selections and purchases.Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.Worked closely with shift manager to solve problems and handle customer concerns.Balanced and organised cash register by handling cash, counting change and storing coupons.

Cert Iv, Human Resources Management And Services

Master Of Arts - Ma, Christian Studies

Bachelor Of Science - Bs, International/Global Studies