Vice President Of Operations / General Manager - West Division
Indianapolis, In, Us
(Partners Group employee embedded into a portfolio company) P&L owner for West Division, responsible for a +$440m top-line and a 3,500+ person workforce protecting critical underground infrastructure across 27 districts and 18 states.Responsible for executing against financial and operational goals. Assessed organizational effectiveness in meeting these goals through the development, measurement, and reporting of operational KPIs.Translated Company’s strategic priorities into short-term objectives for the division. Collaborated with functional departments to develop and implement short and long-range operational objectives, plans, budget, and forecast based on goals and objectives.Assessed, analyzed, and interpreted operational information and prioritized datapoints to determine and justify appropriate resource allocation.Identified opportunities within the division and create improvement action plans to address gaps through people, performance, and process improvements. Created performance improvement plans to improve underperforming segments. Drove change transformation and strategy execution to achieve specific business results. Instituted continuous improvement programs intended to support safety, quality and productivity.Drove growth strategies through geographic expansion, new customer contracts and potential acquisitions.Conducted quarterly business reviews with major customers and maintained strong relationships with customers and other stakeholders.Built solid trusted working relationships and teamwork. Leveraged on-going relationships with other regions and Company business teams to include sharing best practices.Established and maintained collaborative relationships with local utilities, representatives of community, customers, and public interest groups.