Taking my 15 years project management experience and skills to the next level by creating and stablishing the complete framework for the Business in its growth and transformation under a PMO office for the CBO.My goal is to be a value-centric PMO and contribute significantly to the success of the projects, efficient utilization of the resources, and help our business in achieving strategic objectives. Coordinating efforts, we all together work to master our products and services for our… Show more Taking my 15 years project management experience and skills to the next level by creating and stablishing the complete framework for the Business in its growth and transformation under a PMO office for the CBO.My goal is to be a value-centric PMO and contribute significantly to the success of the projects, efficient utilization of the resources, and help our business in achieving strategic objectives. Coordinating efforts, we all together work to master our products and services for our market, industry which constantly faces challenges and dynamism that make it never boring and always fun! Show less

Exciting and challenging opportunity to bring my expertise in Managing IT departments and functions but under a completely different industry. Caribbean Produce has offered me an inspiring task to combine my experience and passion and deploy it into a new world not only business, but cultural, structural and operational. As more important responsibilities I have; Ensure operational continuity on all information and technology services and infrastructure. Support and continuously implement the… Show more Exciting and challenging opportunity to bring my expertise in Managing IT departments and functions but under a completely different industry. Caribbean Produce has offered me an inspiring task to combine my experience and passion and deploy it into a new world not only business, but cultural, structural and operational. As more important responsibilities I have; Ensure operational continuity on all information and technology services and infrastructure. Support and continuously implement the more secure and efficient systems for the business. Coordinate and manage services ranging from user helps desk to new locations set up and new operational platforms launching. Show less

Successfully combine contractual requirements of the customer and efficiently allocate resources including systems, tools and human power to achieve each milestone and ultimately the best customer satisfaction score with the each project implementation.Loan management system migration, Data conversion and Multi Phases of System implementation.Data Warehouse development for end-user reporting and Dashboard tool software.Multi-platforms management for Development, quality… Show more Successfully combine contractual requirements of the customer and efficiently allocate resources including systems, tools and human power to achieve each milestone and ultimately the best customer satisfaction score with the each project implementation.Loan management system migration, Data conversion and Multi Phases of System implementation.Data Warehouse development for end-user reporting and Dashboard tool software.Multi-platforms management for Development, quality assurance and Production deployment.Business Requirements definitions assessment.Development documentation with process flow and screen prototypes.Milestones progress status and reporting presentations.Programmers and DBA's staff administration.Home office environment. Show less

Team member of the project that involved the bought of Eurobank by Oriental Bank in Puerto Rico; My experience with the FIS software and my experience in the finance industry, as well as my location established in PR, created the best profile to support the project as a consultant. Liaison between the system provider and the bank customer. Primary onsite contact. Review, document and map processes within the new system. Daily follow up on deliverables as well as project plan… Show more Team member of the project that involved the bought of Eurobank by Oriental Bank in Puerto Rico; My experience with the FIS software and my experience in the finance industry, as well as my location established in PR, created the best profile to support the project as a consultant. Liaison between the system provider and the bank customer. Primary onsite contact. Review, document and map processes within the new system. Daily follow up on deliverables as well as project plan updates report to all parties.  Primary Testing process validation. Primary training to final users. Follow up support after implementation.• Environment Microsoft Windows OS & Desktop office tools, MS Project, Visio Professional, and multiple in house developed tools.  Datalease, ALS – AF, • Accomplishments  I was able to identify breakpoints and high risk effects if replacing a system in place with an adapted application , avoiding then customer service issues and data losses Successful and timely completion of system migration with in the estimated budget and plan. (AF software) (Team member, 15 members)  100 % efficient communication channel between the provider and the customer, using the bilingual capabilities that created a sense of confidence and easier expression, especially with the end users. Show less

Intercompany transfer with the assignment of 2 major projects; System Migration, including the company portfolio management, collections, remarketing, recovery and accounting areas; and New offices launching, from finding available space to accommodate all facilities for business operations required. Evaluate, Install, Upgrade and Support all regional systems and technological strategies which included all PC/Network, email/internet, telecomm and portfolio systems. Review and… Show more Intercompany transfer with the assignment of 2 major projects; System Migration, including the company portfolio management, collections, remarketing, recovery and accounting areas; and New offices launching, from finding available space to accommodate all facilities for business operations required. Evaluate, Install, Upgrade and Support all regional systems and technological strategies which included all PC/Network, email/internet, telecomm and portfolio systems. Review and approve all systems charts and programs prior to their implementation; Determined scope and priorities of projects, meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Plan, negotiate, open and maintain new offices as related to office administration requirements. Engineering, Architectural, Build out, Furniture, Electrical, Networking (Voice and Data) and all vendor relationships were among the job requirements Analyze and maintain the best operation of the main portfolio system (AF), implement upgrades avoiding business interruptions to all areas. Ensure that all corporate projects and plans are prepared and focused to regional guidelines.  Represent and report strategies and compliance of the Caribbean with the North America region. Plan and control operational budget and expenditures. Information Security Officer; Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. • Accomplishments  Complete start-up of the new office with capacity for 100 users and moving, no business interruptions. 2 systems conversions , Lead and support integration of an outsourced concept for Applications under and ASP concept with FIS Database that tracked user support requests to evaluate performance and increase productivity, monthly decrement # of requests, from 200 monthly to less than 20. Information security compliance acquired up to 98%. Show less

 e-Commerce: Focus on the B2B & B2C philosophies.  Y2K: Developed Y2K compliant solutions to assure operative continuity of the company, while fulfilling government and corporate requirements. Plan, assist and support new office installation. Network cabling, server and printer configuration, manage resources. ISO 9001 internal assessor and developer.• Environment:  Microsoft Windows NT, XP, 95, 2000. Lotus Notes, Telemagic, Business Objects, ADAM AS400, DB2… Show more  e-Commerce: Focus on the B2B & B2C philosophies.  Y2K: Developed Y2K compliant solutions to assure operative continuity of the company, while fulfilling government and corporate requirements. Plan, assist and support new office installation. Network cabling, server and printer configuration, manage resources. ISO 9001 internal assessor and developer.• Environment:  Microsoft Windows NT, XP, 95, 2000. Lotus Notes, Telemagic, Business Objects, ADAM AS400, DB2, Call Accounting, Emerald, Crystal Reports, MS Office, SAP. • Accomplishments We develop the first site in Mexico that offered an interactive calculator for credit quotations. Available for use by both the dealer body and customers. The dealers accessing the status of credit proposals, as well as floor-plan and wholesale statements, and clients performing direct payments and obtaining e-statements at home. Cero incidents during the transition of 31/12/99 to 01/01/00. Moving of 200 employees to new offices in one weekend. Show less

Support the implementation of new technologies & processesSystems Analyst and Developer· Developed automated workflow for Collections an Legal Departments (50 users)· Designed and built relational databases using Business Objects. Strategy development for dataacquisition, file recovery, and implementation of the same.· MIS reporting, mainly for Controlling and Headquarters reports,· Telephone system administration, DEFINITYAUDIX;Company LucentTechnologies.Call… Show more Support the implementation of new technologies & processesSystems Analyst and Developer· Developed automated workflow for Collections an Legal Departments (50 users)· Designed and built relational databases using Business Objects. Strategy development for dataacquisition, file recovery, and implementation of the same.· MIS reporting, mainly for Controlling and Headquarters reports,· Telephone system administration, DEFINITYAUDIX;Company LucentTechnologies.Call accounting system EMERALD; Company TRED· Implemented training course for employees about Query AS400 create and modify.· User support for all the applications utilized at the workstation level: MS Office, Lotus Notes, ADAM,AS400. Show less