Document Manager Supervisor
Current
Sep 2024 - Present
AeroLeads people directory · profile
Courtney Hester Email & Phone Number
Customer Success and Communication
at
Freedom Mortgage
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Customer Success and Communication
Location
Indianapolis, Indiana, United States
Company size
Who is Courtney Hester? Overview
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Quick answer
Courtney Hester is listed as Customer Success and Communication at Freedom Mortgage, a with 5024 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Courtney Hester.
Courtney Hester previously worked as Document Manager Supervisor at Freedom Mortgage and Customer Care Assistant Manager at Western Cpe.
Company email context
Email format at Freedom Mortgage
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Freedom Mortgage
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Profile bio
About Courtney Hester
With over ten years of experience in Customer Success, my mission has been to champion customer care and satisfaction. With certifications in Strategic Customer Management, my approach is rooted in understanding and meeting client needs with innovative solutions. The strategies implemented have solidified lasting relationships and have consistently turned customer feedback into actionable insights.At the core of my professional ethos is the belief that as a leader, we can provide empowerment of both clients and team members through clear, transparent communication, and a commitment to service excellence.
Current workplace
Courtney Hester's current company
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Freedom Mortgage
8 roles
Courtney Hester work experience
A career timeline built from the work history available for this profile.
Customer Care Assistant Manager
Jul 2019 - Sep 2024
Customer Care Manager
Jul 2019 - Sep 2024
Strategic Communications
Aug 2023 - Mar 2024
Manager Of Customer Success
Jul 2019 - Mar 2024
Accounts Receivable Clerk
Inputting insurance and vehicle information as well as balancing and rekeying estimates from various insurance companies. Sending in supplements by online portal, phone or fax. Able to assess minor cosmetic damage and send in orders for automotive parts and sublets to vendors. Transferred skills to accounts receivable to collect debt from unpaid claims from insurance companies and out of pocket paying customers. Supervision of two other individuals to collect on receivables and created a simplified method of communication between employees and adjusters. Worked with networks such as CCC estimating system and ProfitNet, including online portals and estimating systems such as Mitchell Repair and Audatex.
Sep 2016 - Jan 2018
Municipal Tax Researcher
Collecting information from tax collectors and utilities companies in the state of NJ in order to process and enter data for foreclosed properties and delinquent accounts. Created and published training manual for tax.
Nov 2011 - May 2016
Personal Banker
Customer Service Representative for Bank of AmericaAssist customers with personal banking needs; i.e. account balances, account maintenance, transfer of funds, ordering checks, reporting items lost/stolen, etc.
Mar 2008 - Oct 2011
Team & coworkers
Colleagues at Freedom Mortgage
Other employees you can reach at freedommortgage.com. View company contacts for 5024 employees →
MN
Matthew Newman
Colleague at Freedom MortgageVoorhees, New Jersey, United States
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BW
Brittany Woodard
Colleague at Freedom MortgageCherry Hill, New Jersey, United States
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TD
Tabitha Dinkins
Colleague at Freedom MortgageIndianapolis, Indiana, United States
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NW
Nene'S Wify
Colleague at Freedom MortgageMission Viejo, California, United States
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CL
Christina Lehouillier
Colleague at Freedom MortgageSpring Hill, Florida, United States
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KJ
Kiyahn Jolly
Colleague at Freedom MortgageEsbon, Kansas, United States
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MD
Michael Drake
Colleague at Freedom MortgageGreater Philadelphia, United States
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JW
Johnell Wells
Colleague at Freedom MortgageIndianapolis, Indiana, United States
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KM
Kevin Mcguire
Colleague at Freedom MortgageFishers, Indiana, United States
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KL
Kaylann Launza
Colleague at Freedom MortgageMansfield, Texas, United States
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Matthew Newman
Colleague at Freedom MortgageVoorhees, New Jersey, United States
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BW
Brittany Woodard
Colleague at Freedom MortgageCherry Hill, New Jersey, United States
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TD
Tabitha Dinkins
Colleague at Freedom MortgageIndianapolis, Indiana, United States
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NW
Nene'S Wify
Colleague at Freedom MortgageMission Viejo, California, United States
View →
CL
Christina Lehouillier
Colleague at Freedom MortgageSpring Hill, Florida, United States
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KJ
Kiyahn Jolly
Colleague at Freedom MortgageEsbon, Kansas, United States
View →
MD
Michael Drake
Colleague at Freedom MortgageGreater Philadelphia, United States
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JW
Johnell Wells
Colleague at Freedom MortgageIndianapolis, Indiana, United States
View →
KM
Kevin Mcguire
Colleague at Freedom MortgageFishers, Indiana, United States
View →
KL
Kaylann Launza
Colleague at Freedom MortgageMansfield, Texas, United States
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FAQ
Frequently asked questions about Courtney Hester
Quick answers generated from the profile data available on this page.
What company does Courtney Hester work for?
Courtney Hester works for Freedom Mortgage.
What is Courtney Hester's role at Freedom Mortgage?
Courtney Hester is listed as Customer Success and Communication at Freedom Mortgage.
Where is Courtney Hester based?
Courtney Hester is based in Indianapolis, Indiana, United States while working with Freedom Mortgage.
What companies has Courtney Hester worked for?
Courtney Hester has worked for Freedom Mortgage, Western Cpe, A&D Auto Body Repair Inc, Accurate Abstracts, and Bank Of America.
Who are Courtney Hester's colleagues at Freedom Mortgage?
Courtney Hester's colleagues at Freedom Mortgage include Matthew Newman, Brittany Woodard, Tabitha Dinkins, Nene'S Wify, and Christina Lehouillier.
How can I contact Courtney Hester?
You can use AeroLeads to view verified contact signals for Courtney Hester at Freedom Mortgage, including work email, phone, and LinkedIn data when available.
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