As a lifeguard at Sport Liverpool, I ensure the safety and well-being of the pool users and staff, and provide excellent customer service and support. I have completed multiple certifications from LinkedIn to enhance my skills in team motivation, resume writing, and strategic thinking, which I apply to my current role and my studies. I am pursuing a Business Management degree from the University of Liverpool, where I learn about various aspects of business, management, marketing, and related support services. I have also gained valuable IT support experience from working as an information technology support assistant at Cyngor Sir Ceredigion County Council for over two years, where I helped troubleshoot and resolve technical issues for the council staff and customers. I am passionate about developing my career in the IT and business fields, and I am always eager to learn new things and take on new challenges.