Caiah Smith Email and Phone Number

- Conduct educational presentations across campus to students about a variety of financial topics- Conduct one-on-one meetings with current students discussing financial topics and discipling them- Seek out marketing opportunities on campus through advertisements- Create and plan a content calendar each semester- Seek opportunities to improve NEXUS Web Page to make it more user-friendly and attractive- Create and manage other social media sources such as LinkedIn and Instagram- Communicate professionally with clients, other departments, and various organizations around campus

Assistant Manager: March 2021 - PRESENT Shift Manager: December 2020 – February 2021Chocolatier: November 2019 – November 2020- Actively managed employees at multiple shop locations as well as the corporate headquarters where all products were produced, packaged, and shipped- Effectively communicating with employees about schedules and time off- Devised monthly and seasonal schedules- Bridge communication gaps between our four locations in Fort Wayne- Cultivated a successful team culture by training new employees and shift managers- Continued to develop register and customer service skills both in person and over the phone

- Participate in marketing brainstorming sessions and strategic planning meetings. - Assist with general marketing and Marketing events.- Assist in establishing a social media content calendar, suggest content, develop postsuggestions, etc.- Assist in interviewing, researching, outlining, and writing impact stories to be used for marketing on the website and other outlets. - Assist in researching and advising with SEO, SEM, NSO, and alt tags.- Creation and development of surveys used for multiple events.

- Cultivate a variety of drinks- Maintain a certain ambience with the way I deal with customers - Develop register and customer service skills- Assist in inventory

- Leading staff in positive attitude, efficient working, and quality service- Communicating with customers and taking orders both in person and on the phone- Cultivating a successful team by training staff- Developed register and customer service skills