Technology Used: Microsoft Office Suite (Including Visio), Azure DevOps, SQL ServerServed as a Business System Analyst for ViBE Election Management Software supporting a 6-person SCRUM team during the development of a SaaS product. During this time, oversaw the end-to-end development of the application until its certification with the Secretary of State for California. ● Aid in the development of a Requirement Traceability Matrix for a SaaS Product with over one thousand requirements.● Ran daily SCRUM calls with the focus on clearing impediments for development.● Created Acceptance Criteria for software development utilizing the best SCRUM practices, including the creation of a template for Acceptance Criteria standardization.● Developed high quality Use Cases for existing and new SaaS products. ● Supported user acceptance testing with daily session with numerous California Counties and the Secretary of State simultaneously.● Recognized as the internal Subject Matter Expert in Petitions, Candidates, and Ballots (Provisional and Conditional Voter Registration).

Technology Used: Microsoft Word, PowerPoint, Excel, ClickUp, AsanaFocusing on the internal review and assessment of current event production processes, operating procedures, and tech tools/software to optimize the key metrics. Collaborate with cross-functional team to develop application procedures and feedback mechanisms for partners, stakeholders, and audiences. ● Created a playbook based on analytical and quantitative data collected by the Entrepreneurs in House interviews and event participant data. Including a final presentation to all board members.● Constant collaboration with diverse people in a fast-moving and growing environment.

Technology Used: Tableau, Matplotlib, Seaborn, Python, Pandas, NumPy, A*Team leader in collaboration with client’s management team to create a machine learning model to increase fuel efficiency and reduce emissions for supply chain car transport to dealerships or customers. Collect and process data using advanced techniques then compile data visualizations. Work under supervision and independently using machine learning tools/methods to create models representing animal behavior. Test the models and measure efficacy using statistical analysis. Using machine learning methods (supervised and unsupervised) with Python. create models to represent animal behavior.

Technology Used: Qiskit, Python Support research of game theory applied to quantum computing with Dr. David Meyer and Dr. Daniel Copeland. Analyze published work and explore potential ramifications of the current research path. Deepened my knowledge about quantum computing and advanced linear algebra.● Proposed a yet unsolved mathematical/computing problem through a pre-print (unpublished paper).

Technical support for employees of Itaú BBA, Brazil’s largest commercial bank. Ensure compliance with applicable regulations, and privacy and security policies. Collaborate with internal teams across five locations with over 100 employees to ensure high-quality and timely technical issues resolution. Chosen to deliver services at select client locations.● Reduced user downtime by designing and implementing a production-level java program supporting creating temporary passwords.

Provide technical support for multiple key accounts (Itaú BBA, IBM Global), supporting over 200 employees, and dozens of Brazil and international locations.● Improved key metrics by developing "Find the Employee", a production application that consolidated information to make it more easily accessible. ● Chosen to work closely with IBM CEO Rodrigo Kede to co-create a new training program.● Recognized for significant contributions to the knowledge database by incorporating user input to resolve issues or navigate the update process with coders. Functional language translator (English/Portuguese)