Caila Baker Lechicky Email & Phone Number

Mississauga, Ontario, Canada

• Manage multiple large accounts and projects from initiation through to completion. This includes briefing and continuous communication with the customer, project development, estimating, purchasing materials, processing orders, shipping, and invoicing • Plan and lead every stage of the project• Collaboration with and delegating tasks to the appropriate departments including design, graphics, marketing, production, finance, fulfillment, and logistics• Provide on-going support to the customer, ensuring their needs are met and exceeded, resulting in strong customer relationships, satisfaction, and retention• Analyze and determine project needs based on the product, brand, target audience, and current market trends• Implement and maintain project schedules, documents, meetings, and deliverables• Overcome obstacles and challenges that may arise during projects development through strategic and creative thinking • Extensive understanding of the design process and different digital, print, and production methods • Submitting briefs and determining the best solutions for the project and brand• Creative decisions - learning the customer's brands and products, studying brand guides, working with the creative team to create artwork for displays and packaging• Multitasking and working under pressure with excellent time management and organizational skills

• Small handmade jewelry business owner• Manage an online shop where I sell my handmade jewelry • Vendor at various local markets and festivals• Creation of all my own product• Product photography, editing, and creating listings• Marketing and promotion of my online shop through various channels• Provide customers with an extraordinary experience• Maintain deadlines and timely, organized shipment of orders

• Worked as part of a team to create, assemble, and package quality products• Met daily targets through accurate and efficient production• Maintained an efficient workspace by communicating and collaborating with others• Continuously strived to reduce waste and production variance• Responsible for accurate count and documentation of production at the end of each day

(Contract)• Worked directly with suppliers, printers, legal editors and lawyers to prepare and produce legal conference and workshop materials• Formulated, assembled and finalized print and digital conference and marketing materials• Responsible for all aspects of production including scheduling, marketing, prepress, print, finishing and fulfillment• Responsible for creating and sending out marketing and promotional emails, and e-blasts• Collaborated with all departments to ensure marketing, print, and electronic projects were completed accurately, on time, and on budget• Scheduled and administered company-wide deadlines and project details

• Worked alongside Sales, Prepress and Structural Design to create packaging for a variety of companies• Created internal marketing and promotional pieces, as well as external client materials• Fulfilled administrative duties including database entry and organization, job entry, reception, inventory• Coordinated and managed multiple projects

• Worked as a team member to provide an extraordinary and unique customer experience• Generated product sales and constantly expanded product knowledge• Organized and participated in store events presenting creative ideas to make each eventunique and memorable

• Worked in the Children's and Young Adult book section • Constantly expanded on product and brand knowledge• Provided seamless customer service through ample service, product knowledge andpersonal connection to the customer• Coordinated and organized special events involving both internal and external sources