Caila K. Email & Phone Number

Akron, Ohio, United States

• Leveraged skills in Google Analytics, Medallia survey program and other data sources to recognize pain points, gain insights and give actionable recommendations to improve the customer experience.• Cleaned and transformed raw data for creation of machine learning models and analysis.• Created data visualizations leveraging PowerBI, and RStudio for presentations.• Collaborated with different departments and individuals providing different insights as needed.

Oxford, Ohio, United States

• Created quality content, including instagram reels, tiktok videos, blog posts, etc. for Miami University Student Life account. • Collected and analyzed data for multiple social media platforms. • Engaged daily on social media platforms encouraging a positive online presence

• Answered hundreds of customer inquiries daily • Trained 15+ new employees in a fast-paced environment, which allowed for company growth• Collected payments from hundreds of customers daily.• Worked in Film + Photo development• Answered phones, whilst balancing other duties.

Bachelor'S Degree, Data Analytics And Psychology, Minor: Digital Marketing, Senior

Activities and Societies: Miami Activities and Late Night Programming Relevant Coursework: : Statistics, Network Analysis, Content.

High School Diploma

Activities and Societies: Interact club, Student Council, National Honor Society Awards: Summa Cum Laude, Outstanding Mathematician Award.