As the manager of product, I define the roadmap, vision and strategy for the organization’s suite of digital therapeutic products and platforms. I also oversee a team of product managers, analysts and graduate students.

As a product manager, owned the product roadmap and end-to-end product lifecycle for “Breathe”, a mobile application for patient users living with Asthma and COPD

As a delivery lead, led the end-to-end delivery of a $2 million mobile app (200K+ users) and customer website (4M+ users) enhancement project at a government transit agencyAs a deployment lead, managed the detailed deployment planning, business readiness and technical cutover for a large enterprise system at a government transit agency (~1200 end users)

As a functional and test lead, designed and developed a cloud-based clinical tool for triage nurses at seven Ontario hospitals; received the 2017 Ingenious Award for the tool’s improvements to patient care, and it is now used to triage 85% of all patients in OntarioAs scrum master for a six-person development team, facilitated software design and configuration within large enterprise system and Agile rollout at a government transit agency

Developed a comprehensive toolkit and complex set of IT and business processes to integrate hospitals with two provincial data repositories. Directed client workshops to analyze the client’s existing internal and customer processes across multiple lines of business in order to build reusable process maps, technical connectivity troubleshooting guides and detailed end-user manuals. Created status reports and risk/issue logs and led weekly meetings with the client to review the project plan and… Show more Developed a comprehensive toolkit and complex set of IT and business processes to integrate hospitals with two provincial data repositories. Directed client workshops to analyze the client’s existing internal and customer processes across multiple lines of business in order to build reusable process maps, technical connectivity troubleshooting guides and detailed end-user manuals. Created status reports and risk/issue logs and led weekly meetings with the client to review the project plan and new risks or issues. Show less

• Organized and evaluated business examinations, assignments and case competitions for more than 150 students; worked with pre-business faculty to assess student grades and achievements.

• Developed a customized Demand and Capacity Framework by leveraging the Accenture Methodologies, global client references and best practices, in order to successfully identify the required capacity for a Business Services Call Center Desk; this Framework is in the process of being formally adopted by the client and is also posted to the internal Accenture knowledge exchange as a reusable asset for future engagements.• Designed highly specialized process flow templates for the client’s… Show more • Developed a customized Demand and Capacity Framework by leveraging the Accenture Methodologies, global client references and best practices, in order to successfully identify the required capacity for a Business Services Call Center Desk; this Framework is in the process of being formally adopted by the client and is also posted to the internal Accenture knowledge exchange as a reusable asset for future engagements.• Designed highly specialized process flow templates for the client’s multiple lines of business; formally presented this deliverable to the client, resulting in a successful acceptance by the panel of the proposed solution. Show less

• Summarized corporate financial statements on Excel, in order to assist in the preparation of business valuation and litigation reports and meet client and court deadlines successfully.