Director, Customer Lifecycle Management
CurrentLead Customer Lifecycle team who deliver one-to-many digital and human led programs through email, CSM calls to actions, community content, multi-media production, and user groups.
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@alteryx.com
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3 phones found area 714 and 888
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Cailin S. is listed as Director, Customer Lifecycle Management at Alteryx at Alteryx, based in Little Rock, Arkansas, United States. AeroLeads shows a work email signal at alteryx.com, phone signal with area code 714, 888, and a matched LinkedIn profile for Cailin S..
Cailin S. previously worked as Director, Customer Lifecycle Management at Alteryx and Director, Strategic Program Management at Alteryx. Cailin S. holds Bachelor Of Science (B.S.), Economics from University Of North Texas.
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Experienced Customer Success leader with a passion for solving problems and building teams. I am skilled in data analysis, predictive modeling, process improvement, program management, and customer experience. I have created and developed content as a Product Trainer, demoed and developed solutions as a Sales Engineer, led a global team of leaders and engineers to deliver world class Customer Support, designed and deployed Support services, and initiated Customer Success Operations for my organization.My favorite side job has been co-leading 10+ Alteryx Grand Prix events. When I'm not working I love to travel, read science-fiction books, and hang out with my dog - or really anyone's dog. I'm always happy to connect with other leaders, problem solvers, travel junkies, and dog lovers.
Listed skills include Data Analysis, Analytics, Analysis, Alteryx, and 31 others.
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A career timeline built from the work history available for this profile.
Irvine, California, US
Lead Customer Lifecycle team who deliver one-to-many digital and human led programs through email, CSM calls to actions, community content, multi-media production, and user groups.
Irvine, California, US
Work with the executives and front-line managers within the Customer Success function (Sales Engineering, Customer Support, Customer Success Management, Customer Enablement, Solutions Architects, Customer Insights) to empower and enable their teams to deliver the best customer experience. Through the Operations team, maintain the business critical systems.
Irvine, California, US
Created, hired, and led the team of global Premium Support Advisors to deliver our first paid Support offering. Generated white papers, developed programs and material, and spoke directly to customers to ensure top customer satisfaction. Maintained 90%+ renewal rates while leading the team. Also managed the team of Support Operations and Program managers.
Irvine, California, US
Led the managers of global Customer Support Engineers. Worked internally and externally to ensure our customers were supported in their use of Alteryx. Focused effort to integrate the support team and content within the Alteryx community so users have complete access to the resources that make them successful. Grew the team in EMEA and APAC. Developed and.
Irvine, California, US
Provide assistance to the Sales Team in technical discovery, product demonstrations, deep dive discussions, building proof of concepts and being a technical expert. Continued training involvement for predictive analytics within Alteryx.
Irvine, California, US
Provide hands-on training to all levels of Alteryx users; customers, partners and Alteryx associates. Special focus on predictive analytics within Alteryx. Responsible for the training content development and often client support of the constantly expanding predictive capabilities. Deliver both virtual and face-to-face training.
Provide direct support to the Chief Information Officer and Chief Technology Officer at Boy Scouts of America for internal initiatives and expansion of corporate sponsorships. Lead Alteryx user. Responsible for creating maps and reports to use internally as well as fuzzy matching to external data sources to augment internal data.
Fort Worth, TX, US
Research lead on multiple client projects that involved: regression models, sales forecasting, data analysis and interpretation. Also compiled presentations and coordinated with multiple departments (sales, client services, data, GIS) to finalize the product to customer satisfaction. Trained new analysts in the research department. Assisted the development.
Denton, TX, US
Worked in the Economics Tutor Center with students of Beginner Economics. Helped students learn and apply the concepts taught in lecture by providing personal, relevant examples. Assisted the students one-on-one as well as in small groups.
Other employees you can reach at alteryx.com. View company contacts →
Eric Ohmert
Colleague at Alteryx
Denver, Colorado, United States, United States
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Mostafa Ayad
Colleague at Alteryx
Alexandria, Alexandria, Egypt, Egypt
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Rosie Slee
Colleague at Alteryx
London, England, United Kingdom, United Kingdom
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Tommy Hawkins
Colleague at Alteryx
Cedar Hill, Texas, United States, United States
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Brian Stauffer
Colleague at Alteryx
Denver, Colorado, United States, United States
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Abdul Rehman
Colleague at Alteryx
Anaheim, California, United States, United States
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Ritu Venkatesh
Colleague at Alteryx
United States, United States
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Jan Šnaur
Colleague at Alteryx
Prague, Czechia, Czech Republic
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Ahmet Yavuz
Colleague at Alteryx
Istanbul, Istanbul, Türkiye, Turkey
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Corrado Alesso
Colleague at Alteryx
Berlin, Berlin, Germany, Germany
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Quick answers generated from the profile data available on this page.
Cailin S. works for Alteryx.
Cailin S. is listed as Director, Customer Lifecycle Management at Alteryx at Alteryx.
AeroLeads has found 1 work email signal at @alteryx.com for Cailin S. at Alteryx.
AeroLeads has found 3 phone signal(s) with area code 714, 888 for Cailin S. at Alteryx.
Cailin S. is based in Little Rock, Arkansas, United States while working with Alteryx.
Cailin S. has worked for Alteryx, Active Informatix, Buxton, and University Of North Texas.
Cailin S.'s colleagues at Alteryx include Eric Ohmert, Mostafa Ayad, Rosie Slee, Tommy Hawkins, and Brian Stauffer.
You can use AeroLeads to view verified contact signals for Cailin S. at Alteryx, including work email, phone, and LinkedIn data when available.
Cailin S. holds Bachelor Of Science (B.S.), Economics from University Of North Texas.
Cailin S. is listed with skills including Data Analysis, Analytics, Analysis, Alteryx, Predictive Analytics, Business Intelligence, Econometrics, and Microsoft Excel.
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