Chris Caillouet Email & Phone Number

Raleigh, Nc, Us

As a member of the world class training content creation team, I work within our organization to author and release the latest courseware materials for the renowned company training and certification offerings. Leveraging my tenure in the technical industry, acumen across a variety of disciplines and aptitude and passion for training initiatives and programs, I will seek to ensure that our delivery stands above customer expectation and exceeds the objectives to educate and certify industry leaders.

As owner and operator of a consultancy specializing in insuring amazing customer satisfaction with their computing needs. A large range of customers, from enterprise office installations to home users, allows me to leverage a vast knowledge set to deliver custom solutions with a finesse for ongoing support and service requirements.

San Francisco, Ca, Us

Enabling the creation of movie magic by utilizing industry standard methodologies, architectures and a DevOps toolkit to ensure that only the finest pixels continue to come from the pinnacle studio in the visual effects industry. Specific contributions and management centered around robust monitoring platform, from architecture to delivery), driving a shift toward configuration management via Ansible, ushering in consumer based development workflows, delivering business value through increased automation, and building companywide relationships and practices to sustain a global perspective and unified outcome.

Campbell, California, Us

Content creation, onsite and web based delivery and onsite consultation with clientele on topics centered around Openstack, Docker and Kubernetes. Capable of rapid self education and authoring of lab heavy instructional content for deep technical audiences.

San Antonio, Texas, Us

Unique solo position within the training department responsible for the award winning and globally recognized Rackspace orientation and onboarding programs. Responsible for: - Program oversight - Coordination of executive leadership presentations and deliveries - Instructional design consultation services- Content and curriculum- Compliance modules for inbound talent - 100% of Rackspace Americas employees required attendance

San Antonio, Texas, Us

Responsible for researching, creating, and instructing cutting edge curriculum representing the forefront of emerging technologies in the tech industry. Researched and created training around: - Workflow Automation and Version Control systems through Jenkins, Git/GitHub, ELK and others- Configuration Management technologies including Chef, Ansible, and SaltStack- NoSQL Datastores such as MongoDB and Redis- Big Data Analytics with Hadoop and multiple ecosystem tools- Containerization concepts and utilization with Docker

San Antonio, Texas, Us

Teaching curriculum of full career path Linux training from introductory courses through industry recognized Linux certification courses including:- CompTIA Linux+ - Red Hat System Certified Administration (RHCSA) - Red Hat System Certified Engineer (RHCE)- Certified Red Hat Instructor (RHCI)

San Antonio, Texas, Us

Led team of 23 Linux & Windows Administrators I-III responsible for the entire managed and unmanaged cloud portfolio SMB - Enterprise level customers. Created fast paced hiring/staffing program due to large shifts in hosting industry's business and high growth in cloud landscape.Responsible for all level of escalations.Developed and mentored talent.

San Antonio, Texas, Us

Founding member of SMB Managed Cloud market differentiating Fanatical Support team. Rackspace is known for its unprecedented, first in class focus on outstanding technological solutions coupled with world class customer care.

San Antonio, Texas, Us

Founding member of first international support team for SMB customers. Dual OS position.

San Antonio, Texas, Us

San Antonio, Texas, Us

Founding member of Monitoring team for Rackspace. Helped create and launch protocols and operational guidelines that are still in use to current date. Set standard of excellence of response times and volume of correspondence with SMB customer base.

High School Diploma

Bs, Computer Engineering; Electrical Engineering