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@pressreader.com
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Mike Cai is listed as China Authorized Agent at PressReader at NewspaperDirect, a company with 316 employees, based in China, China, China. AeroLeads shows a work email signal at pressreader.com and a matched LinkedIn profile for Mike Cai.
Mike Cai previously worked as China Authorized Agent at Newspaperdirect and Front Office Manager at Twelve At Hengshan, A Luxury Collection. Mike Cai holds Hotel Service from Jingan Vacational School.
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AeroLeads found 1 current-domain work email signal for Mike Cai. Compare company email patterns before reaching out.
I have been working in the hotel industry for twenty years.My previous hotel position is Front Office Manager of Twelve at Hengshan, a Luxury Collection Hotel Shanghai.I have a pretty wide set of responsibilities that were given in the beginning and another one that I created for myself as I am passionate about my job. My basic responsibilities of hotel working are connected with delivering service on the highest level, guest satisfaction, problem solving, guest relations, staff training and FO team management. Also I focus more on the VIP guests which is connected with greeting them, inspecting their rooms, arranging amenities, assisting during their stay, keep track of their preferences, ensure they are recognized by Front Office associates and finally ensure that they are satisfied and leaving our hotel happy, looking forward to come back.I train my Team personally, I train them all in English in fields related with service in FO, communication, building relationships, importance of speaking proper & polite English, but also upselling, business etiquette in work, with different nationalities so that my Team have eyes wide open to spot the details.Why I want to resign from my current hotel? Because I think “PressReader Hotel Zone” is really attractive program. I would like to share this with top 5 star hotels management in China. Having worked in hotel industry for decades, I understand the importance of GOP control and thought our product PressReader Hotel Zone would be a great fit to great fit to save cost, support green and let your guests read today’s newspapers from their home town without delay.Please feel free contact me via 86 13564777359 if you are interested our PressReader Hotel Zone.
Listed skills include Front Office, Hotels, Hospitality Industry, Pre Opening, and 13 others.
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A career timeline built from the work history available for this profile.
Base In Shanghai, China
My name is Mike and I am the authorized agent in China for NewspaperDirect Canada-worldwide digital newspaper and magazine service.I would like to personally introduce you to our award-winning digital newspaper and magazine product called “PressReader Hotel Zone” which is provided Full Content, Real Replica, Same Day Newspapers and Magazines from.
No. 12 Hengshan Road, Shanghai
Front Office HOE reservationDiscuss with Boss to work on the manning budgetJoin the Mass recruitmentWork out the Training Plan and P&POffer trainingConducted monthly FO meetingResolve guest complaintsGreeting VIPs, inspecting their rooms, arranging amenities, assisting during their stay, keep track of their preferencesTeam building, organize team activity.
No. 789 Nanjing Road East
In change Concierge team，Business team and Guest Service ManagerLook after FO daily operation if FOM absentFocus on Service-Guest arrival experience in the Lobby Work on new proposal after promote to be AFOM -Shopping concierge -Increase the Business Revenue - -Update FCS response system and hold meeting -Up selling hotel transfer -Starwood hotel Airport.
Daily operation Duty roster arrangement Hold monthly meeting Develop potential associate Through 6 sigma project increase transportation revenue Update concierge S&P according to operation needs Update city information accordingly……GSI/ASI figure was leading the hotel since came back
Shanghai Plaza 66
Daily operation Duty roster arrangement Monthly meeting Marketing research Marketing analysis Adjust stock according to next year fashion trend Training staff selling skills……
Pudong, Dongfang Road
Chief Concierge (Join Les Clefs Dor Member Y2002)Join the pre-openingInterviewMake JD, S&P and training planConcierge operation, include transportation and bell teamGuest Services Manager (In charge of Fitness Center)Y2004-1-1, I start to charge Fitness Center DepartmentMy responsibility for Daily Fitness Center OperationMake new benefits to enroll Fitness.
Take part in hotel pre-opening preparation and training; Make concierge Policy & Procedure; In charge concierge operation, as well as the transportation team.
No.1376 Nanjing West Road
Airport Representative Supervisor-In charge airport reps, get high comment from the management due to the Hotel vehicles good up selling.Airport Representative-Take care guests who arrange hotel limo pick up services;Promote the hotel room & Limo in every possible occasion.Bellman & Doorman-Familiar with hotel product knowledge and provide guests quality.
Panyu Road
Attend Pre-opening of the hotel;Familiar with hotel room facilities:Know room-cleaning skills.
Other employees you can reach at pressreader.com. View company contacts for 316 employees →
Serge Serbinenko
Colleague at Newspaperdirect
Richmond, British Columbia, Canada, Canada
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BE
Baerbel Enders
Colleague at Newspaperdirect
Vancouver, British Columbia, Canada, Canada
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RA
Reychel Ann Domingo
Colleague at Newspaperdirect
Santa Maria, Central Luzon, Philippines, Philippines
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RS
Raymon Saclausa
Colleague at Newspaperdirect
Tanza, Calabarzon, Philippines, Philippines
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AL
Ana Lila Zanelli Fukino
Colleague at Newspaperdirect
New Westminster, British Columbia, Canada, Canada
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MG
Mico Geronilla
Colleague at Newspaperdirect
Navotas, National Capital Region, Philippines, Philippines
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JK
Jose Kagaoan
Colleague at Newspaperdirect
Greater Vancouver Metropolitan Area, Canada
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JS
Jonathan Swift
Colleague at Newspaperdirect
Vancouver, British Columbia, Canada, Canada
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RV
Reizel Villanueva
Colleague at Newspaperdirect
Metro Manila, National Capital Region, Philippines, Philippines
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MA
Myriam Al Aloocy
Colleague at Newspaperdirect
Neuilly-Plaisance, Île-de-France, France, France
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Quick answers generated from the profile data available on this page.
Mike Cai works for NewspaperDirect.
Mike Cai is listed as China Authorized Agent at PressReader at NewspaperDirect.
AeroLeads has found 1 work email signal at @pressreader.com for Mike Cai at NewspaperDirect.
Mike Cai is based in China, China, China while working with NewspaperDirect.
Mike Cai has worked for Newspaperdirect, Twelve At Hengshan, A Luxury Collection, Le Royal Meridien Shanghai, The St. Regis Shanghai, and Ermenegildo Zegna.
Mike Cai's colleagues at NewspaperDirect include Serge Serbinenko, Baerbel Enders, Reychel Ann Domingo, Raymon Saclausa, and Ana Lila Zanelli Fukino.
You can use AeroLeads to view verified contact signals for Mike Cai at NewspaperDirect, including work email, phone, and LinkedIn data when available.
Mike Cai holds Hotel Service from Jingan Vacational School.
Mike Cai is listed with skills including Front Office, Hotels, Hospitality Industry, Pre Opening, Customer Satisfaction, Management, Budgets, and Customer Service.
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