Leading software teams in development, quality assurance, product management, agile practices, build management, and release management that deliver custom web apps and services across The Walt Disney Company. Portfolio of more than 50 products across multiple platforms and frameworks supporting every corner of the company in: • Consumer and fan engagement • Investor and corporate communications • Employee digital experience • Affiliate, licensee, and stakeholder management • Media amplification • Content management, delivery, and syndication • Workforce managementPeople leader for 20+ contributors across professional domains, job levels, and locations (FL, CA, WA, Remote).

Championed the digital transformation of communications for The Walt Disney Company’s largest business as a senior technology leader and subject matter expert.Guided executive leadership in the long-term business strategy and technology roadmap for internal and external digital communications. Built consensus with stakeholders to streamline the technology portfolio with strategic investments in flexible, cost-effective, global solutions. Led a bicoastal team of technologists, designers and developers that work across the traditional silos of technology organizations to manage the full lifecycle of select digital communications products, integrations and high-profile campaigns.Accomplishments include:• New solutions and product consolidations in FY21 projected to yield associated budget reductions and avoided costs of $800K+ immediately in FY22 and $2.7M+ over five years. Long-term results will drive a fundamental shift in the way our business manages content and engages with audiences.• The multi-channel launch of the Disney Cast Life brand, which brought fragmented internal campaigns to high-traffic external platforms, sparking a dramatic increase in employee engagement and content amplification.• The associated launch of the Disney Cast Life mobile app (iOS, Android) for domestic DPEP employees, which streamlined the digital employee experience into an intuitive mobile-first product and platform for future innovation.• A complete reimagining of the CastTV digital signage network, from hardware to content management, and a lightning fast coordinated deployment across our largest domestic sites (Disneyland Resort, Walt Disney World Resort) that completed weeks ahead of schedule with minimal operational impacts.

Leader of bicoastal technology team driving the digital transformation of internal communications and employee engagement for Disney Parks, Experiences and Products.• Guided executive leadership and stakeholders in the long-term strategy for global digital employee communications as the business adapted to a distributed workforce and streamlined technology portfolio.• Applied agile methodologies to empower project teams across the traditional silos of enterprise and business technology organizations to deliver innovative global solutions that are fast, affordable, flexible and accessible. Portfolio includes multiple project teams delivering solutions for mobile apps, resort digital signage, secured VOD, email marketing, analytics, audience segmentation/targeting, content indexing, internal API services, non-revenue external websites and the enterprise’s most accessible, efficient internal content platform.• Directly managed platform sustainment budget of $700K+ per year and end-to-end product design for digital communications solutions. Proudest achievement is HUB Sites CMS and supporting architecture that delivered the most functional, flexible and cost-effective web hosting platform in the enterprise.• Delivered critical digital communications support for internal communications campaigns that could not fail during period of intense business pressures, including COVID-19 operational impacts, executive reorganizations, workforce impacts, My Disney Day product launch and The Five Keys diversity and inclusion initiative.

Creative technologist for segment communications. Worked closely with enterprise, segment and external teams to introduce new technologies and innovative communication strategies that engaged audiences around the world across a variety of platforms. • Product owner for global CastTV digital signage network that reached tens of thousands of Cast Members (i.e. employees). • Technical manager for live video streaming to internal audiences, ranging from major milestone events such as the grand opening of the Shanghai Disney Resort to confidential executive communications. • Product lead for high-profile web-based communication vehicles, including the Hub 2.0 employee portal with global content aggregation, dynamic data integration and targeted delivery. • Technology consultant partnering with Walt Disney Parks and Resorts leaders to identify new ways to more effectively create, collaborate and communicate.

Worked with multiple lines of business to design and deploy the next generation of engagement strategies for a global workforce development organization. • Managed external communications and marketing campaigns for North American divisions (QAI USA, QAI Canada) and major events (QUEST Conferences, TesTrek Symposiums). • Built and maintained customized content management system solutions for corporate divisions, events and affiliated chapters. • Developed email marketing campaigns with integrated analytics that reached tens of thousands each month. • Provided leadership on a range of tech-related initiatives that extend the learning experience, from branded mobile app development and streaming webinars to virtual conferences and community building.

Founded mobile gaming start-up that developed location-based adventures to enhance the visitor experience at tourism and community destinations. • Led team of aspiring entrepreneurs from business case development through product launch. • Wrote and illustrated prototype games. • Leveraged strategic partnerships with vendors and sites to build/test/deploy initial iOS app (i.e. iPhone, iPad, iPod touch) on time and under budget.

Led internal and external communications that successfully positioned the state's flagship university as a national leader in sustainability. • Worked with stakeholders, media and influencers to shape stories that translated complex academic and operational topics for general audiences. • Collaborated with multiple organizations to integrate key messaging and achieve record participation in behavior change campaigns that made sustainability a core value for all members of the campus community. • Hired and managed a team of student leaders that promoted our campus as "a living laboratory for sustainability" through online and print publications, social media campaigns, the launch of the Carolina Green branding campaign, development of digital resource archives and strategic data visualization.

Exhibit Interpreter Manager responsible for the on-grounds educational guest experience. • Managed large staff and volunteer group to increase interpretive programming in both quality and quantity (6 programs/week - 30 programs/week). • Partnered with multiple departments in creation of new exhibits, signage, messaging and on-grounds educational programming. • Successfully designed and managed exhibit operational plans, including cycling 1,000+ visitors per hour through the exhibit for the debut of the zoo’s first panda cub.

Trained interpreters on effective communication techniques prior to grand opening, then facilitated interpretative programming as part of the opening team at the world’s largest aquarium.

Education Presenter at Disney’s Animal Kingdom. Delivered scripted presentations and informal interpretation that promoted environmental stewardship and inspired Walt Disney World Resort Guests to support the Disney Wildlife Conservation Fund.

Assisted in setup and facilitation of conference’s education sessions for industry leaders.

Animal Management Intern with Children’s Zoo team. Assisted with the coordination of animal resources, the development of educational materials, and illustrated promotional coloring book.

Provided themed performance and outstanding guest service aboard classic Disney attraction at the world’s most visited theme park. Recipient of several Guest Service Fanatic cards.