As an accomplished sales professional with a strong background in closing deals, customer success, and account management, I bring over a decade of experience driving revenue growth and enhancing customer satisfaction. My career has been marked by successful tenures in various industries, including technology, financial services, and SaaS solutions.In my most recent role at Renata Lamounier, I excelled in closing deals for financial mentoring and BPO services, demonstrating my ability to align solutions with client needs and maintain high client retention rates. At ENTERness and Sistema Vitto, I led sales strategies, executed OmniChannel approaches, and utilized consultative selling techniques to convert qualified leads into loyal customers. My proactive approach and commitment to achieving targets have consistently resulted in exceeded sales goals and expanded client portfolios.As a Customer Success Manager at Infobip, I managed accounts, developed customer experience strategies, and facilitated integrations to optimize results. My role as an Account Manager at Bradesco allowed me to offer personalized banking solutions and develop strategies to increase customer satisfaction.I am fluent in both English and Portuguese, and my skills include sales funnel management, lead prospecting, and qualification, consultative selling, and effective communication. I am passionate about building strong, long-term relationships with clients and delivering exceptional results. I am always eager to explore new challenges and opportunities to further enhance my expertise in sales and customer success.
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Operações De VendasNegócios Com Alma -
Sales Executive (Closer)Renata Lamounier Feb 2024 - Present- Specialized in closing deals for financial mentoring and BPO services.- Prospected, qualified, and converted leads, ensuring alignment of offered solutions with client needs.- Developed sales and negotiation strategies to maximize lead conversion.- Maintained continuous relationships with clients to ensure high retention and satisfaction rates.
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Account Executive (Closer)Enterness Mar 2023 - Oct 2023Curitiba, Paraná, Brasil- Led sales strategies to optimize the customer lifecycle, focusing on conversion and retention.- Developed and executed OmniChannel approaches to maximize business closings and customer retention.- Utilized techniques such as Spin Selling and Storytelling to convert qualified leads into paying customers.- Collaborated with internal teams to ensure customer satisfaction and quickly resolve challenges. -
Inside Sales Executive (Closer)Sistema Vitto Apr 2018 - Mar 2023Curitiba, Paraná, Brasil- Specialized in direct sales of SaaS solutions, conducting prospecting, qualification, and closing deals.- Used CRM to manage leads and opportunities, maintaining a healthy and updated pipeline.- Implemented consultative selling techniques to understand customer needs and offer customized solutions.- Maintained continuous relationships with customers to ensure high retention and satisfaction rates. -
Customer Success ManagerInfobip Jun 2015 - Apr 2018Curitiba, Paraná, Brasil- Managed accounts and developed strategies to enhance customer experience and optimize service usage.- Facilitated integrations between mobile operators and enterprise clients, optimizing processes and results.- Prospected and closed new strategic partnerships, contributing to the growth of the customer base.- Maintained strong, long-term business relationships with clients from various segments. -
Account ManagerBradesco Jun 2012 - Dec 2014Curitiba E Região, Brasil- Managed a broad portfolio of clients, offering personalized banking solutions focused on results.- Developed and implemented strategies to increase customer satisfaction and improve the banking experience.- Collaborated with internal teams to ensure high-quality service and efficient problem resolution.- Responsible for meeting and exceeding sales targets and prospecting new clients.
Caio Acosta Education Details
Frequently Asked Questions about Caio Acosta
What company does Caio Acosta work for?
Caio Acosta works for Negócios Com Alma
What is Caio Acosta's role at the current company?
Caio Acosta's current role is Operações de vendas.
What schools did Caio Acosta attend?
Caio Acosta attended Pontifícia Universidade Católica Do Paraná.
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Caio Acosta Gonçalves
Software Development Intern At Sidi And Software Engeneer StudentValinhos, Sp -
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Caio Acosta
Valinhos, Sp
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