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Caio César Kfouri Silva is listed as “Client Care Specialist and Software Technician” based in Spain. AeroLeads shows a matched LinkedIn profile for Caio César Kfouri Silva.
Caio César Kfouri Silva previously worked as Project Manager at De Amicitia and Full Stack Developer at Consumer. Caio César Kfouri Silva holds Bachelor'S Degree, Communication And Media Studies from University Of Pécs.
Creative and results-driven Software Technician and Client Care Specialist with a strong foundation in technology, communication, and leadership. With expertise in bridging the gap between products and people, I excel at delivering innovative solutions that enhance user experiences and drive business success.📌 Career Highlights:Customer Success & Training: Led onboarding and B2B live training for enterprise clients, boosting client satisfaction and trust through personalized support and clear communication.Tech Innovation: Spearheaded the internationalization of websites and developed integrated solutions, such as chatbots and ERP systems, to streamline operations and expand global reach.Project Management Excellence: Managed international projects, driving strategy, logistics, and team dynamics to exceed expectations.Employers value my ability to balance technical expertise with exceptional interpersonal skills, which allows me to align business goals with customer satisfaction seamlessly. My passion for leadership, coupled with a proactive mindset, ensures I deliver measurable results in fast-paced, high-pressure environments.I am looking for opportunities to contribute my skills to innovative companies where I can thrive, grow, and make a meaningful impact in both technology and communication.Key Skills💻 Technical Skills: JavaScript, Python, C#, SQL/NoSQL, RESTful APIs, Azure DevOps, Localization📊 Methodologies: Agile, Scrum, Design Thinking, Product Road Mapping🤝 Soft Skills: Leadership, Cross-Functional Collaboration, Customer Engagement, Problem Solving🌍 Languages: Portuguese, English, Spanish, FrenchCertifications & Education🎓 Bachelor’s Degrees:Computer Science | Universidade Paulista, BrazilCommunication and Media Science | University of Pécs, Hungary (in progress)📜 Certifications:Customer Service Training | Oxford Home Study CentreAdministrative Routines and Leadership | Prepara Technical School💡Worth to Know:Designed and implemented chatbots and ERP system integrations, enhancing customer experience and efficiency. Passionate about connecting people and products, I aim to create seamless experiences through technology and communication. Why Hire Me?I bring a unique combination of technical expertise, creative problem-solving, and people-centered leadership. Whether it's delivering seamless client experiences, building innovative tech solutions, or driving cross-functional teams to success, I thrive on making a meaningful impact.Let’s connect and explore how I can contribute to your team’s success!
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Community Of Madrid, Spain
Full leadership training for work camps; responsible for managing the participants' logistics; budget control for each project; communication bridge during work; in charge of each group/team, along with the assigned tasks. New projects were designed, and many partners emerged after my arrival. We were able to deliver better levels of satisfaction, and beyond that, it is now possible to see plans with even greater quality.
Brazil
Building new pages and revamping certain additional pages. Head developer of the international version of the main website. General management of the product (bugs and implementation of new features); Software Skills: JavaScript, Typescript, NodeJS, Python, C# (ASP.Net and Xamarin), REST API, Database SQL, Documentation, Project Management and Scrum Methodology Experience, Mobile App Development Google Android and Apple IOS;
Brazil
B2B and live training for large business owners interested in the product. I learned a lot about marketing and socialization techniques. I support and help to roll out the product to the client's computers as well as being the first contact in the onboarding process. Product Skills: Product strategy and road mapping; Call center; General data Analytics; Design and wireframing; Customer feedback and surveys; User experience testing;
Activities and Societies: Editors and content producers at media companies, and publishing houses, or as communication experts.
Activities and Societies: A deep understanding of computer science principles like algorithms, data structures, and software architecture..
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Caio César Kfouri Silva is listed as “Client Care Specialist and Software Technician”.
Caio César Kfouri Silva is based in Spain.
Caio César Kfouri Silva has worked for De Amicitia and Consumer.
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Caio César Kfouri Silva holds Bachelor'S Degree, Communication And Media Studies from University Of Pécs.
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