Caio César Albuquerque
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Caio César Albuquerque Email & Phone Number

Representante de atendimento ao cliente at INTELCIA
Location: Odivelas, Lisbon, Portugal 10 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Representante de atendimento ao cliente
Location
Odivelas, Lisbon, Portugal
Company size

Who is Caio César Albuquerque? Overview

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Quick answer

Caio César Albuquerque is listed as Representante de atendimento ao cliente at INTELCIA, a company with 17407 employees, based in Odivelas, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Caio César Albuquerque.

Caio César Albuquerque previously worked as Supervisor at Scoop Dessert Lounge Limited and Customer Service Staff at Scoop Dessert Lounge Limited. Caio César Albuquerque holds Bachelor'S Degree, Business Administration And Management, General from Unisãomiguel.

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Email format at INTELCIA

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INTELCIA

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Profile bio

About Caio César Albuquerque

✉️caiocta1506@gmail.com | 📱+351 93 520 9919 | PT/EN/ES | 🎓BS in Business | NFQ Level 8 ✔Expertise: ⦿Accounting Entry Process ⦿Journals & General ⦿Ledger Invoicing & Billing ⦿Trial Balance and Balance Sheet ⦿P&L Analyses and Monitoring ⦿Relative Value ⦿Fixed Asset ⦿Bank Reconciliation ⦿HR⦿Performance Monitoring/Tracking ⦿Process Innovation/Improvement ⦿Customer Service ⦿KPI✔ Career Projects Highlights: ⦿Scoop Dessert Parlour | Ireland | March 2022 to presentRewarded and promoted to supervisor based on high performance to achieve monthly targets and meetdeadlines.⦿Datamétrica Contact Center Ltda | Brazil | March 2014 to October 2015Promoted from Call Centre supervisor to HR assistant;As call centre supervisor, rolled out process efficiencies to elevate quality; moved my team’s performancefrom 90% to 97.4%.⦿Financial Assistant (AR) | Rafael Pordeus (Advocacy Fim) | December 2012 to September 2013Promoted to financial assistant specialised in refinancing for customer service; Mastered tools and procedures for refinancing and negotiations;Developed report analysis skills for billing and updating the financial spreadsheet with daily transactions;Evaluated the current methods used in the financial department;Monitored all company logistics and prepared the issuance of business contracts and financial reports.⦿Financial Analyst | Contax / Hipercard Company | November 2007 to March 2011Promoted from financial analyst to supervisor;High performance in the overall result and experience in the general segment;Helped accredited clients to the financial network and executed sales of financial products;Provided accurate and detailed oversight of economic analyses;Collected and negotiated overdue loans, credit cards and vehicle instalments and ensured collaborationwith multiple teams to enable efficient and timely loan executions.If you have any queries, please do not hesitate to contact me;Best Regards.

Current workplace

Caio César Albuquerque's current company

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INTELCIA
Intelcia
Representante de atendimento ao cliente
Odivelas, PT
Website
Employees
17407
AeroLeads page
10 roles

Caio César Albuquerque work experience

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Representante De Atendimento Ao Cliente

Odivelas, PT

Supervisor

Ireland

⦿Daily team leader duties;⦿Responsible for opening and closing the store;⦿Running the business in Manager’s absence;⦿Organising and facilitating stock counts;⦿Controlling overtime, petty cash and wages payments;⦿Creating strategies for service delivery optimisation;⦿Following up with staff on work results;⦿Participating in Meetings with the manager.

Oct 2022 - Oct 2023

Customer Service Staff

Ireland

⦿Drove sales;⦿Maintained petty cash;⦿Maintained a well-stocked, clean and organised environment;⦿Assisted the team, providing excellent service to all guests.

Mar 2022 - Oct 2022

Receptionist

Inn On The Liffey Guesthouse

Ireland

Duties: ⦿Performed administrative roles (answered and made internal /external calls, scheduled meetings anddelivered mail);⦿Received, registered and forwarded documents to the company's sectors;⦿Managed travel planning for executives and service providers;⦿Registered complaints and suggestions from clients and sought solutions; issued monthly reports.

Dec 2018 - Apr 2020

Network Operations Supervisor

Brazil

Duties:⦿Monitored operators on calls and responded to customer requests;⦿Coordinated team to achieve goals by applying punctual feedback;⦿Prepared monthly results reports;⦿Provided pending and approved member firms with assistance in form and registration processing;⦿Processed information requests and routed calls to the appropriate department or.

Nov 2015 - Jul 2017

Human Resources Assistant

Brazil

Duties:⦿Managed the candidate offer and advised on the selection resume process;⦿Scheduled interviews and participated in reviewing and refining the search and screening process;⦿Contacted candidates and collected documentation for hiring them;⦿Provided support during the training.

Mar 2015 - Oct 2015

Call Center Supervisor

Brazil

Duties:⦿Developed staff through coaching, providing performance feedback, effective performance assessments, and establishing performance development plans;⦿Observed and evaluated team members`; performances and completed performance reviews and individual training, improvement, and development plans;⦿Identified operational issues and process improvements.

Mar 2014 - Mar 2015

Financial Assistant

Rafael Pordeus (Advocacy Fim)

Brazil

Duties:⦿Developed reports on aged debt accounts and days sales outstanding reports;⦿Maintained accounts receivable customer files;⦿Managed consumer accounts and kept track of their payment arrangements;⦿Posted customer payments by recording cash, checks, and credit card transactions;⦿Prepared financial documents such as invoices, bills, and accounts.

Dec 2012 - Sep 2013

Financial Services Supervisor

Brazil

Duties: ⦿Assisted clients accredited to the financial network;⦿Performed sale of financial products;⦿Managed credit anticipation and analysis for accredited tenants;⦿Customer and Product Retention;⦿Managed the audit process of non-compliant processes;⦿Prepared and managed annual budget along with all relevant departments while monitoring all.

Feb 2010 - Mar 2011

Financial Analyst

Brazil

Duties:⦿Helped companies improve business performance through data and insights;⦿Helped to automate workflows, obtaining a global view of customers to make a decision and monitor risks;⦿Set up the terms and conditions of a loan to be in line with the risk amount;⦿Prepared detailed reports to help mitigate potential business risks, accessing a company`s.

Nov 2007 - Feb 2010
Team & coworkers

Colleagues at INTELCIA

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2 education records

Caio César Albuquerque education

Bachelor'S Degree, Business Administration And Management, General

Business Administrative Assistants ensure clerical support to managers and executives. Essential duties of a Business Administrative.

Processos Gerenciais

Ibgm
FAQ

Frequently asked questions about Caio César Albuquerque

Quick answers generated from the profile data available on this page.

What company does Caio César Albuquerque work for?

Caio César Albuquerque works for INTELCIA.

What is Caio César Albuquerque's role at INTELCIA?

Caio César Albuquerque is listed as Representante de atendimento ao cliente at INTELCIA.

Where is Caio César Albuquerque based?

Caio César Albuquerque is based in Odivelas, Lisbon, Portugal while working with INTELCIA.

What companies has Caio César Albuquerque worked for?

Caio César Albuquerque has worked for Intelcia, Scoop Dessert Lounge Limited, Inn On The Liffey Guesthouse, Neobpo, and Datamétrica Consultoria, Pesquisa E Contact Center.

Who are Caio César Albuquerque's colleagues at INTELCIA?

Caio César Albuquerque's colleagues at INTELCIA include Laura Auffret, Michaella Louise, Asmae H, Michelle Carolle, and Vishnee Heeroo.

How can I contact Caio César Albuquerque?

You can use AeroLeads to view verified contact signals for Caio César Albuquerque at INTELCIA, including work email, phone, and LinkedIn data when available.

What schools did Caio César Albuquerque attend?

Caio César Albuquerque holds Bachelor'S Degree, Business Administration And Management, General from Unisãomiguel.

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