Caio Fraga, Mba Email & Phone Number

Itupeva, São Paulo, Brazil

Hamilton, Ontario, Canada

São Paulo Area, Brazil

• Conducted specification selling of Tigre-ADS products (high density polyethylene pipes – HDPE for drainage and sanitation) in the province of São Paulo, Brazil. • Managed a team comprised by five sales representatives in this region.• Optimized solutions for Transport, Drainage and Management of Fluids based on water.• Established a solid network with construction companies, public agencies, engineering offices and designers.• Guaranteed end-to-end customer experience for large partners, including customer portfolio management, pre- and post-sales.• Developed new business, built repeat sales and mapped potential clients.• Increase the revenue in 17% above the goal in 2017 (R$15 MM vs R$12, 6 MM budget) and 26% in comparison with 2016.

São Paulo Area, Brazil

• Managed customer accounts comprising Construction Companies, Civil Construction Retailers and Cement Distributors in the province of São Paulo, Brazil, being responsible for a revenue above R$ 72 MM per year f or the company• Planned and implemented actions to assure the achievement of sales revenue and volume goals related to customer accounts using PDCA tool• Developed and followed up actions to support and improve the customers management• Observed competition actions (price, terms, marketing actions, etc.) performing researches and collecting data from customers and prospects• Prospected new clients, presented lectures and speeches to stakeholders (distributors, retailers, industries, construction companies, builders and shop clerks) aiming to show the benefits of the products and services portfolio of the company• Monitored/analyzed key indicators of customer accounts to suggest improvements

São Paulo E Região, Brasil

• Reported to Amadeus Brazil’s President and to Commercial South Latam Director, administering a primary customer portfolio, being responsible for acquiring, maintaining and developing those customers as well• Performed and negotiated agreements for new sales and/or agreements renewal; business consultancy for customers in order to retain the interrelationship with the company in a win-win manner and also to maximize the profitability for both parts• Managed sales flow and sales forecast (pipeline); elaborated and discussed the target and reported follow ups• Integrated Marketing actions to promote and disseminated new products, attending specific congresses, symposiums and exhibitions• Joined with Finance department to evaluate BC´s (Business Cases)• Took the responsibility for the market share gain along the time

Responsible for the administration of telephony store, having direct contact with the main suppliers. Responsible for the budget related to such store, market research, price negotiations, profit margin control, average price and pricing. Creation of different spreadsheets and reports.

Sales of medicines with or without prescriptions through the delivery system of the company (temporary job).

Receptive Call Center ; Customers Retention.

Follow-up and management of projects, assembling and Sales of computers. Customers attendance.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: MBA in Business Management

English, Business English

Bachelor Of Engineering (B.Eng.), Mechanical Engineering

Management, Managment

Management Executive Program

Executive Mba, 8,5

Activities and Societies: MBA - Estratégia, Finanças e Liderança de Equipes