I am an IT professional specializing in Support Technician and Network Engineering roles. My career is distinguished by expertise in resolving technical issues, implementing network solutions, and delivering advanced customer support. My key skills and experiences include: • Configuration and management of servers, including operating systems, ensuring high availability and optimal performance; • Proficiency in monitoring network performance, identifying and mitigating security risks, and implementing robust security policies to protect IT assets; • Development and implementation of customized network solutions tailored to organizational needs, promoting efficiency and scalability; • Experience in planning and executing IT projects, from conception to implementation, with a focus on meeting deadlines and staying within budget; • Expertise in installing, configuring, and maintaining local and remote networks, ensuring continuity and operational efficiency; • Ability to provide technical support, solving complex IT problems and ensuring high levels of customer satisfaction.Technical Proficiencies: • Office Productivity: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive). • Operating Systems: Expertise in macOS, along with familiarity with Windows and Linux environments. • Development and Collaboration Tools: • Virtual Meeting Platforms: Zoom, Google Meet, Skype. • Software Development Tools: VSCode, Xcode, Eclipse, GitHub. • Database Management Tools: PHPMyAdmin, PGAdmin, DBeaver. • Knowledge Sharing: MediaWiki.📩 Contact via email: caiogerminari@icloud.com📞 (+55) 41 9.8435-9002Technical Skills:Technical Support | Computer Maintenance | Computer Networks | Hardware Configuration | Software Configuration | Troubleshooting | Operating Systems (Windows, Linux, macOS) | System Installation | Information Security | Backup and Data Recovery | Help Desk | User Support | Network Configuration | Incident Management | Diagnostic Tools | Virtualization | Server Administration | Firewall Management | VPN Configuration | Patch Management | Technical Documentation | Systems Monitoring📍 Curitiba, PR (Open to relocation opportunities)Would you like to connect and explore how we can advance our careers together? I’m always open to learning and embracing new challenges.Let’s connect over coffee!
