-Business leadership across three squads of foundational products, conducting market research, managing the roadmap, leading adjustments and flow reviews, and tracking sprints to ensure scalability and operationalization of strategic plans.-Backlog governance for products and priority definition to mitigate risks and optimize entry into Sell-in and Sell-out initiatives, applying Upstream Kanban techniques and process management.-Financial feasibility analysis and ROI measurement for products and services, ensuring alignment with business objectives.-Development of dashboards with key performance indicators (KPIs) and process automations for performance monitoring and support in strategic decision-making.-Monitoring efficiency metrics and building scalability projections, along with cost evaluation for Cloud/AWS and SAP launches.-Enhancing the team’s governance and project management model to ensure consistent practices, strategic alignment, and value delivery to meet stakeholders' expectations.

-Defined key requirements and initial project activities, and developed criteria for user story acceptance.-Formulated hypotheses, conducted usability tests in partnership with the UX Designer, and performed data analysis for insights.-Managed project planning and development, tracked key performance indicators, created status reports, and established action procedures.-Enhanced communication processes with users through data integrations and automations using CRM Salesforce/ServiceNow.-Led the development of the Logistics Control Tower to optimize operational processes, focusing on workflow improvements and automation.-Coordinated and organized training sessions to support the phased implementation of the project.

-Structured and defined business KPIs to be integrated into the product and database, liaising with stakeholders and the Tech team, removing blockers, and collaborating with the Data Squad on technical rule implementation.-Organized the data delivery roadmap using agile management techniques.-Prioritized data and indicators for migration to GCP (Google Cloud Platform).-Developed business indicators to monitor and manage the order journey within the eCommerce environment.-Created statistical rules to generate insights on operational gaps and trend analysis.-Built dashboards, generated custom queries, automated processes, created reports, and provided data analysis support to stakeholders.

- Support in building business indicators for monitoring and managing the Order Journey within the E-commerce platform;- Dashboard construction, generation of customized queries, process automation, report generation, and data analysis support for stakeholders.- Analysis of databases across different systems and outlier verification.

- Support in mapping process flows for planning and integration of APIs and systems.- Development of logistics indicators and dashboards for clients and automation of data analysis.- Assistance to the Customer Success department in managing the portfolio of new clients.

Job rotation in 3 areas: Projects, Controlling, and Procurement. - Managed services for five municipalities in a Ministry of Health project in partnership with PAHO/WHO. - Analyzed and revised processes related to tax burdens and PPPs contracts. - Assisted in the procurement process for services and materials, cost mapping, creation of bidding notices, and electronic bidding opening.