Caio Bernardo Fróes Email & Phone Number

State Of Ceará, Brazil

Chalfont St. Peter, England, United Kingdom

Atividades principais: Como um dos voluntários no acampamento, eu fui treinado como instrutor de diferentes atividades como escalada, rapel, tirolesa, entre outras. Essas atividades eram realizadas com diferentes grupos e idades a partir de 5 anos, inclusive grupos com necessidades especiais. Durante a temporada e os fins de semana, temos múltiplas atividades em diferentes locais do acampamento. Além de cuidar também da limpeza e manutenção do acampamento. Por ter apresentado alto interesse em aprender mais, fui também o responsável pela loja do acampamento por um período na temporada de verãoResultados: Durante a temporada de 2024, eu ganhei o prêmio de voluntário destaque por conta do alto número de feedbacks positivos recebidos, além de desenvolver o meu inglês e as habilidades supracitadas

São Paulo, Brazil

Responsible for configuring the CRM platform and its modules according to what the customer expects. High interaction with the end client and work in multidisciplinary teams.During projects, it is essential to understand the client's pain points so that we know how Ploomes can best meet this demand, in addition to being extremely consultative and providing suggestions for improving the client's process. As we deal with different projects simultaneously, task and time management are essential.

São Paulo, Brasil

• As an intern in the financial consulting area, I was trained focusing on the transformation of the companies' backoffice, with an emphasis on improving processes with the help of technology and better use of the company's workforce. Involved in projects with roles such as: • Creation of test stories and scenarios to validate the work done by the development team, in order to guarantee that all the functionalities of the customer portal are working. In addition, understanding the end-customer journey and the company's back office to create the best portal features that meet the needs of both sides.

São Paulo, Brazil

I had to look at the company with a systemic look and see where we could improve our processes. Among my duties were:• Monitoring and implementing the Business Process Management System (BPMS) in all areas of the bank, in addition to monthly reports for the entire management team through a personalized dashboard;• Support in Quality Assurance, in order to ensure the continuous improvement of our processes with the help of methodologies such as Lean Six Sigma;• Process mapping of different areas of the bank;• Alignment of training and documentation with other countries to ensure uniformity in activities.

Ubatuba, São Paulo, Brasil

After completing one year with the company, I received the challenge of co-coordinating a team of 20 people. I developed communication and proactive skills to ensure that the experiences of guests and my colleagues were the best possible. Also, as I was one of the area coordinators, often when problems arose, I had to resolve them as quickly as possible and without letting them to be shown to our guests.

Ubatuba, São Paulo, Brasil

My main objective in this experience was to carry out leisure activities for guests in a way that would keep them engaged and interested throughout their staying.

São Carlos, São Paulo, Brasil

I should look at the actions of the Nucleus with a critical eye and approve what the next actions will be, always thinking about the sustainability of the organization. along with other 53 councilors. Furthermore, I should articulate the campaigns of the nucleus with the members of my Junior Company, which is the end client of the Nucleus.

São Carlos, São Paulo, Brasil

As president, I aimed to ensure a healthy relationship between the Junior Enterprise and our external stakeholders, sponsors, university/students and also with our higher authorities.

Bachelor'S Degree, Business Administration, Management And Operations

Bachelor'S Degree, Electrical Engineering With Minors In Automation

Activities and Societies: Junior Enterprise and Academic WeekGraduating from the electrical engineering course from 2018 until.