Caio Cico work email
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Caio Cico personal email
Customer Support Executive with robust experience in customer service, problem resolution, and process improvement. Throughout my career, I have developed strong skills in managing customer interactions, consistently aiming to deliver high satisfaction and efficient solutions. My background also includes experience in civil engineering, where I managed complex projects and collaborated with various stakeholders, enhancing my communication and technical problem-solving abilities.With a solid academic foundation, I hold an MBA in Design, Execution, and Performance of Structures and Foundations, and I am currently pursuing a Master's in Urban Systems Engineering at the University of Debrecen. This combination of practical experience and academic training expands my strategic perspective and adaptability in dynamic environments.I am seeking new opportunities to leverage my customer service skills, focusing on innovation, continuous improvement, and delivering service excellence.
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Civil EngineerPenalmaPeniche, Pt
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Customer Service RepresentativeCovalen Aug 2023 - Jul 2024Budapest, HungaryProject Ryanair- Served as the primary point of contact for customers, handling inquiries and resolving issues across various channels, including phone and email.- Managed order processing and fulfillment, ensuring timely and accurate information gathering and order completion.- Worked closely with sales managers and logistics teams to address last-minute changes and optimize small orders, benefiting both the company and the customers.- Monitored order values to ensure compliance with credit limits and coordinated with Sales/Credit Management as necessary.- Contributed to continuous process improvements by collaborating with different departments to solve problems and enhance service delivery. -
Civil EngineerCezario Engenharia Jun 2016 - Jul 2022Guanambi, Bahia, Brasil- Designed and executed architectural, hydrosanitary, and structural projects using BIM platforms, ensuring compliance with regulatory standards.- Supervised construction projects, coordinated teams, and applied technical expertise to meet project deadlines and budgets.- Led process optimization initiatives to improve efficiency and reduce operational costs in the precast factory.- Worked closely with production, logistics, and sales teams to ensure quality, timely delivery, and customer satisfaction.
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Civil EngineerIsolaje Pre Molded Feb 2016 - Jul 2022Guanambi, Bahia, Brasil- Led quality assurance and process optimization initiatives in a precast factory, ensuring compliance with technical standards and improving production efficiency.- Worked closely with the production team to resolve technical issues and enhance operational workflows, promoting a collaborative work environment.- Coordinated logistics and sales efforts to improve material delivery and meet customer expectations, driving overall customer satisfaction.
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Internship TraineeDelta Sigma Feb 2014 - Jun 2015São Paulo E Região, Brasil- Prepared and developed firefighting projects, ensuring safety and compliance with regulatory standards.- Applied engineering principles to design effective fire protection systems, enhancing overall building safety.- Actively participated in administrative processes related to engineering, gaining valuable management and organizational skills.- Collaborated with senior engineers and cross-functional teams to support various engineering projects.- Developed a strong foundation in both technical engineering and administrative aspects, complementing academic training.
Caio Cico Skills
Caio Cico Education Details
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City/Urban, Community And Regional Planning -
Interior Design -
Fundação Serra GeralGestão De Finanças E Empresarial
Frequently Asked Questions about Caio Cico
What company does Caio Cico work for?
Caio Cico works for Penalma
What is Caio Cico's role at the current company?
Caio Cico's current role is Civil Engineer.
What is Caio Cico's email address?
Caio Cico's email address is cc****@****wer.com
What schools did Caio Cico attend?
Caio Cico attended Faculty Of Engineering, University Of Debrecen, Universidade Anhembi Morumbi, Fundação Serra Geral, Ipog - Instituto De Pós-Graduação E Graduação, Uninove - Universidade Nove De Julho.
What are some of Caio Cico's interests?
Caio Cico has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Caio Cico known for?
Caio Cico has skills like Engenharia, Planejamento De Projetos, Desenvolvimento De Produtos, Testes, Engenharia Civil, Engenharia De Processos, Engenharia De Projetos, Business Strategy, Project Planning, Civil Engineering, Autocad, Microsoft Word.
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