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Caio Pacheco Email & Phone Number
Analista de Processos ITIL
at
Ascenty Data Centers e Telecomunicações S/A
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Analista de Processos ITIL
Location
Campinas, São Paulo, Brazil
Company size
Who is Caio Pacheco? Overview
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Quick answer
Caio Pacheco is listed as Analista de Processos ITIL at Ascenty Data Centers e Telecomunicações S/A, a company with 15 employees, based in Campinas, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Caio Pacheco.
Caio Pacheco previously worked as ITIL Process Management Analyst at Ascenty Data Centers E Telecomunicações S/A and Senior services and operations analyst at British Telecom Professional Services. Caio Pacheco holds Management Process, Business Administration And Management, General from Estácio.
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Ascenty Data Centers e Telecomunicações S/A
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Profile bio
About Caio Pacheco
Service desk Analyst | ITIL v4 certification | Operation and leadership roles | Process management
Listed skills include Microsoft Office, Computer Hardware, Lotus Notes, Windows 7, and 16 others.
Current workplace
Caio Pacheco's current company
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Ascenty Data Centers E Telecomunicações S/A
Employees
15
AeroLeads page
6 roles
Caio Pacheco work experience
A career timeline built from the work history available for this profile.
Itil Process Management Analyst
CurrentITIL process management, acting in the Incident, Change, Problem and Service Level fronts, thus keeping processes and procedures updated, teams trained and always following the best market practices and ISO audit recommendations
Jun 2021 - Present
Senior Services And Operations Analyst
British Telecom Professional Services
Dec 2019 - Mar 2021
Services And Operations Analyst
British Telecom Professional Services
- Managing different tools like NGCC, CCNG, NSG, and REMEDY interface - Assisting with support for the different tools and providing training for them in order to help the team and individual growth - Tool tester helping with development and reporting issues contributing to the final release of the tools
Dec 2018 - Dec 2019
Network Analyst
British Telecom Professional Services
- Management of IT and communication networks, services to global clients, direct interface with local and international client providers, providing management services to ensure the resolution of problems given the contractual terms; - Works with SLA, ITIL rules and many tools for customer services; - Designed and carried out network infrastructure.
Aug 2013 - Dec 2018
Data Processing Analyst
Ibm Global Business Process Services
- Work on implementing service management / Network Security / IT Services with operations in incidents and problems, enabling and scheduling vendors / field service operations services to customers;- Implementation of monitoring, reporting and fault management monitoring tools;- Performance monitoring services using various tools compatible with.
Apr 2010 - Aug 2013
3 education records
Caio Pacheco education
Management Process, Business Administration And Management, General
White Belt
Itil Foundation Certificate In It Service Management, It Service Management
Peoplecert
FAQ
Frequently asked questions about Caio Pacheco
Quick answers generated from the profile data available on this page.
What company does Caio Pacheco work for?
Caio Pacheco works for Ascenty Data Centers e Telecomunicações S/A.
What is Caio Pacheco's role at Ascenty Data Centers e Telecomunicações S/A?
Caio Pacheco is listed as Analista de Processos ITIL at Ascenty Data Centers e Telecomunicações S/A.
Where is Caio Pacheco based?
Caio Pacheco is based in Campinas, São Paulo, Brazil while working with Ascenty Data Centers e Telecomunicações S/A.
What companies has Caio Pacheco worked for?
Caio Pacheco has worked for Ascenty Data Centers E Telecomunicações S/A, British Telecom Professional Services, and Ibm Global Business Process Services.
How can I contact Caio Pacheco?
You can use AeroLeads to view verified contact signals for Caio Pacheco at Ascenty Data Centers e Telecomunicações S/A, including work email, phone, and LinkedIn data when available.
What schools did Caio Pacheco attend?
Caio Pacheco holds Management Process, Business Administration And Management, General from Estácio.
What skills is Caio Pacheco known for?
Caio Pacheco is listed with skills including Microsoft Office, Computer Hardware, Lotus Notes, Windows 7, Windows Xp Pro, Ibm Tivoli, Bmc Remedy, and Outlook.
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