Caio Gramacho Email & Phone Number

São Paulo, São Paulo, Brazil

● Conduct technical visits for machinery evaluation at client sites.● Develop customized solutions for industrial process optimization.● Provide specialized technical consultancy in industrial engineering.● Coordinate with internal teams for the development of customized projects.● Manage the implementation of technical solutions at the client's location.● Establish and maintain effective communication with clients during projects.● Perform post-implementation follow-up to ensure client satisfaction.● Identify upsell opportunities during technical visits.● Provide training and technical guidance to clients and their teams.● Document and report client feedback and needs to the engineering team.● Achieved best sales performance for Klimatix Line with 43 high-precision equipment in the year 2023.

Dublin, County Dublin, Ireland

● Supervise the automotive hygiene team.● Manage scheduling and logistics of services.● Conduct sales and promotion of hygiene services.● Ensure the quality and efficiency of services provided.● Train and guide new employees.● Monitor the stock of cleaning products and equipment.● Maintain a high standard of customer service.● Resolve customer complaints and issues.● Implement safety measures and operational procedures.● Prepare performance reports and achieved goals.● I created a client portfolio, increasing the company's revenue by 30% and expanding the staff.

São Paulo, São Paulo, Brazil

● Supervise the automotive hygiene team.● Manage scheduling and logistics of services.● Conduct sales and promotion of hygiene services.● Ensure the quality and efficiency of services provided.● Train and guide new employees.● Monitor the stock of cleaning products and equipment.● Maintain a high standard of customer service.● Resolve customer complaints and issues.● Implement safety measures and operational procedures.

São Paulo, São Paulo, Brazil

● Identify and diagnose faults or problems in refrigeration systems.● Perform preventive maintenance to ensure efficient operation of equipment.● Repair or replace defective components in refrigeration systems.● Install new refrigeration systems and perform the initial setup according to the client's needs.● Propose and implement upgrades in existing systems to improve efficiency and performance.● Provide technical consulting to clients on best practices and solutions in refrigeration.● Prepare detailed budgets for repairs, maintenance, or installations.● Instruct clients on the correct use and maintenance of their refrigeration equipment.● Maintain a positive and ongoing relationship with clients, ensuring their satisfaction with the services provided.● Prepare and present detailed reports on the activities carried out, including recommendations for future maintenance actions or upgrades.