Caio Fernando Email & Phone Number

State Of São Paulo, Brazil

Leadership of a developers team and responsible for ensuring the team's strategy.People management and creation of an individual development plan with weekly monitoring through 1:1 meetings and constant feedback.Responsible for disseminating the agile culture, being the Product Owner/Product Manager teams leader, ensuring the process is being followed by all squads.Responsible for Come Cotas of Investment Funds, ensuring communication between all the teams involved in the company and creating technical solutions in order to guarantee the scalability of services.Leadership of the Funds Distribution IT team.Responsible for the interface with the business team to design new products according to the company's strategy, aiming at the implementation of new platforms and continuous improvement of the existing ones.

Rio De Janeiro, Brasil

Agile culture implementation along IT team, using Scrum methodology.Acting as a Product Manager for digital projects related to Investment Funds.Portfolio management of the Digital Middle squad. Responsible for products backlog and roadmap in order to improve our products Relationship management with Stakeholders to priorize new developments, based on Objective Key Results (OKR)Responsible to understand and guarantee the real user needs.Assure the business is aligned with the Business Plan premises through KPI follow up.

São Paulo, São Paulo, Brazil

Acting as "owner" of the squad writing stories, prioritizing and maintaining the backlog and the entire product script, according to the business strategy.Document business and technical requirements.Perform alignment and monitoring with partner areas.Monitor as metrics and indicators of time and business units, assist in evolution.Acting as a stakeholder representative, connected to corporate leadership as a product advocate;Schedule and conduct the methodology ceremonies (daily meeting, sprint planning, sprint review and sprint retrospective).

Santo André, São Paulo

Hired by Engineering to work full time at Tim Brasil. In Tim, worked with Project Management in the telecommunications environment.Activities such as analysis, specification of requirements and validation of architectural solutions. Feasibility analysis and cost estimation of IT requirements. Preparation of test and monitoring scenarios and UAT support.Use of PMI and scrum methods.

São Paulo

Project Management using of SCRUM methodology;Telecommunications business focused on innovation and strategy;Development of the Aura and Cognitive Call Center projects: Aura is an artificial intelligence that talks to Vivo customers to pass on information about their products or help with their problems. Cognitive Call Center was a project that implemented artificial intelligence in Call Center to improve the customer experience.

Santo André

Project Management in the telecommunications environment.Activities such as analysis, specification of requirements and validation of architectural solutions. Feasibility analysis and cost estimation of IT requirements. Preparation of test and monitoring scenarios and UAT support.Use of PMI and scrum methods.

São Caetano Do Sul

N1, N2 and N3 support for GM, Atos, GE and Michelin projects.- N1: customer service, registration, prioritization, resolution and problem forwarding via email, chat and phone.- N2: resolution of the ticket forwarded by N1 via remote assistance.- N3: face-to-face service to solve the problem reported by the client.Monitoring systems used by projects.Software installation, configuration and update.Firewall rules, security policies and sharing protocols.

São Caetano Do Sul

Master Of Business Administration - Mba, Project Management

Pós-Graduação Lato Sensu - Especialização, Leadership, People And Business Management

Bachelor'S Degree, Computation Engineering