Cairo Doby Email & Phone Number

Los Angeles, Ca, Us

El Segundo, California, United States

● Provide IT support to SSC/SN and all supporting programs● Troubleshoot hardware and software issues reported through ticket system,in person, or by phone● Accomplish duties as a cybersecurity liaison for SSC/SN users● Plan and oversee IT projects (upgrades, installations, decommissions, encryption activations, etc.)● Provide technical training for equipment and services provided● Assure compliance with DISA and local network policies and procedures● Build and maintain Microsoft SharePoint pages, lists, libraries, and user profiles for over 1000 users● Design and build web applications to streamline Space Force processes using Microsoft Power Platform● Test, debug, and evaluate applications to ensure functionality and performance on Microsoft SharePoint● Experience with Enterprise Mission Assurance Support Service (eMASS) tool, which maintains IA situational awareness, manages risk, and complies with the Federal Information Security Management Act (FISMA).● Review risk management framework (RMF) authorization packages with eMASS application.● Performs analyses to validate established security requirements and to recommend additional security requirements and safeguards.

United States

● Maintain satellite communications equipment and associated devices● Conduct stressed and unstressed network operations● Prepare system and equipment related forms and reports● Transmitting, receiving, and logging messages according to military procedures● encoding and decoding classified messages

Burbank, California, United States

● Configure and Deploy Windows 10 devices.● Image and reimage enterprise devices.● Backup system files, transfer backend certifications and privileges, configure network access for printers and label makers● Device management through ServiceNow, Epic Admin Tool, MDT, SCCM, Altiris, Symantec Ghost, etc.

Inglewood, California, United States

● Stay current on new technologies, products and services to offer a total solution.● Create a positive and inviting environment as you learn customers' technology needs and present solutions for in-store service and repair.● Provide both on-site and remote troubleshooting.● Use Yeti for ticketing system.● Inspire, train and coach associates on exceptional service, consultative selling and total solutions

Los Angeles, California, United States

Provide in-person device setup and tech support for customers’ smart phones, tablets and/or other consumer electronics. Resolve operational issues on customers’ devices, other equipment, and connectivity while offering education and device optimization suggestions. Meet with customers face-to-face at the customers’ home location. Learn details of Smart Home Support and gain an understanding of each customer’s technology in order to suggest protection/tech support solutions based on their needs. Travel daily to and from the Forward Stocking Location and several customers’ locations throughout a designated region.

United States

Cultivating relationships with customers, specifically Small Business customers, that result in the opportunity to assess and provide copy and print solutions that exceeds their needs. The Associate is tasked with managing multiple and competing priorities while providing outstanding consultative interaction, producing top quality finished products and establishing an opportunity to build future business with the customer. The Associate is expected to possess extensive knowledge of the product assortments available to customers and recognize the opportunity to sample and advise the customer on these offerings.

Computer And Information Sciences, General

Flight Education

Education record