Caitlin Thomas Email & Phone Number

Texas, United States

12483, Rocky Rd., Conroe Tx 77306

- TABC and SERVSAFE certified- Skillfully anticipated and addressed guests needs- Consistently adhered to quality expectations and standards- Accurately recorded orders and partnered with server and kitchen team members to serve food and beverages that exceeded guests' expectations.- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators. - Set up and broke down equipment for events such as tables, chairs, bar, ice machines, table settings and much more- Delegated task assignments and stations to other servers and bartenders- Maintained wine and alcohol knowledge to ensure the guest was prepared to make a completely informed decision- Made recommendations for food and wine pairing- Recorded exact amount of beer, wine, liquor and mixers used in event and wrote up invoice accordingly.- Answered questions about food options and made recommendations when requested.- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.- Regularly checked on guests to ensure satisfaction with each food course and beverages.

Scottsdale, Arizona

- Followed standardized company procedures relating to all aspects of Officeperformance.- Answered incoming calls in a professional manner.- Maintained suitable and sufficient office stationary levels.- Entered client account data into database- Preformed client credit checks prior to starting an account- Enrolled clients in auto pay- Ensured that all information and documentation was compliant withguidelines of the Data Protection Act.- Scheduled equipment installation with clients- Preformed quality assurance follow up calls for all clients- Generated and send out invoices- Followed up on, collected and allocated payments- Carried out billing, collection and reporting activities according to specific deadlines- Performed account reconciliations- Monitored customer account details for non-payments, delayed payments and other irregularities- Researched and resolved payment discrepancies- Maintained accounts receivable customer files and records- Followed established procedures for processing receipts, cash etc- Process credit card payments- Prepared bank deposits- Investigated and resolved customer queries- Processed adjustments

Tempe, Az

- Responded quickly and resourcefully to customer requests or concerns.- Used suggestive selling techniques to increase sales.- Gave information to customers about products. - Operated the till.- Up sold and made recommendations to customers.- Served multiple customers in a short period of time.- Accurately completed customer transactions.- Represented the store in a professional and positive manner.- Created and maintained long-term relationships with regular customers.- Assisted in all business administrative tasks.- Took care of the customers’ needs while following company procedures.- Executed marketing and visual merchandising initiatives.- Assisted customers with choices by providing them with information about products.- Verified building permit before building instillation- Scheduled building instillation- Preformed quality assurance follow up calls with all customers after building instillation

Chandler, Arizona

- Assisted guests with common services and answered any general questions- Ensured that all wake up calls were handled on time and appropriately- Posted charges of room, food and beverage, phone, compute guest bills using online system- Represented the Hotel in regard to guest complaints and situations that require instant action- Collected payment following all cash handling rules- Arranged Housekeeping Reports- Ensured the desk was always attended

Chandler, Arizona

- Answered telephone calls and directed to golf shop, pool, dining room, member services, or sports club. - Took and relayed messages- Provided information to callers- Greeted members entering club- Directed members to correct destination- Dealt with queries from the public and customers- Ensured knowledge of club events for members- Monitored visitor access and maintained security awareness- Provided general administrative and clerical support- Prepared correspondence and documents- Received and sorted mail and deliveries- Scheduled appointments- Maintained appointment diary electronically- Organized conference and meeting room bookings- Coordinated meetings and organized catering- Monitored and maintained office equipment- Tidied and maintained the reception area

Bachelor Of Science - Bs, Nursing Science, 3.59

Bachelor of Science in Nursing, is an undergraduate-level degree for registered nurses (RNs) that introduces nurses to topics such.

Associate Of Arts (A.A.), Music Teacher Education, 3.6 Gpa

Activities and Societies: Latin percussion, Jazz band, Classical guitar ensemble, and OrchestraI studied music theory, majored.

High School Deploma, General Education

Activities and Societies: Swim team, FFA, Band, Choir and Agriculture MechanicsGeneral high school studies

Bachelor Of Science In Nursing, Nursing Science, 3.59

Activities and Societies: Sigma Theta Tau Phi Pi